Cant restore factory setting
Hi there!
Here are the steps on how to restore factory setting or how to do the hard reset on your N97:
The first thing that you have to do is to backup all the store data on your phone ( only the stored data on your phone will be deleted,the data on the external memory card and mass storage will not be affected ).Kindly turn off the phone after doing the back- up. And then after that slide the keyboard out.Press and hold SHIFT, SPACE, BACKSPACE, AND THE POWER BUTTON AT THE SAME TIME. Kindly HOLD the keys. The phone will be turned on, you will see the white background, then the Nokia logo, still HOLD the keys. DO NOT let go UNTIL you see NO more changes on the screen. And then after that kindly Let go the keys. Your phone should go to the Setup stage, where will ask you to choose your country. If you see the country setup, this means the hard reset is successful. Otherwise you will need to redo the process again.
Thanks!
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