Question about Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Black screen/error/turn off and on again

Hi, here's my problem. When I turn on my camera it says "Access" and then the "Turn off and on again" message. I have tried the solution that was posted to another person's question where you gently pull the lens out, but when I gently pull the lens out it doesn't go any farther than it already is. I was wondering if there is another solution to this problem that I can do myself or if I'm just not doing it right. Any suggestions would be great. Thanks!

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You can try this if you know how to open up the front cover of the camera.once you open up the front cover you can see to long connector from the lens module connected to the main PCB.this two connector alway have contact problem.try to clean up the contact and re-insert in again you may solve the problem.hope it help.

Posted on Aug 16, 2007

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

When i turn it on tried to access then tell me to turn the power off and on again


Hi,

Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Setup 1 Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.

Thanks for contacting FixYa.

Jun 19, 2011 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

It put access than after it starts beeping and appears turn the power off and on again


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Dec 12, 2010 | Sony Cyber-shot DSC-W35 Digital Camera

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, press the RESET button located above the PHOTO button which will change all settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Jan 30, 2010 | Sony Cyber-shot DSC-M2 Digital Camera

1 Answer

Sony Cyber Shots camera, turn the power off and on again problem


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Sep 13, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

When the camera turns on the screen stays black and the lens will not come out.


Hello, "turn off the power and on again" its a very comman problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: A-1512-913-A LSV-1250A Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W120 Digital Camera

1 Answer

Hi i turn the camera on and have a blurry screen


Zoom motor in lens assembly is jammed and you need to replace complete lens assembly. DSC-T1 is an old camera so oes not worth to repair.

Jun 04, 2009 | Sony Cyber-Shot DSC-T1 Digital Camera

1 Answer

Black screen


Hi,

Turn the power off and on again message is displayed when the Lens mechanism is stuck or when there is an internal malfunction. To resolve the issue, try turning off and on the power for few times. If the issue persists, try power resetting the Camera.
To power reset the Camera, remove the battery from the Camera. Press and hold the power button of the Camera for 30 seconds. Remain the Camera without power for 60 seconds and reinsert the battery to check the operation.
You can also try Initializing the Camera by selecting the INITIALIZE option from the SETUP1 Menu of the Camera.
If the issue persists, service may be required.

Thanks for using FixYa

Nov 24, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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