Question about LG LRFD25850 French Door Refrigerator

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Lg refrigerator LFX25960SW


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  • davide1955 Nov 03, 2007

    We bought LFX25960SW in Dec 2006 and replaced the icemaker 3 times in less than a year. Warranty is about to run out... how do you get the entire refrigerator replaced with an icemaker that's a different design if you think it's a design error and never going to get better?

  • Anonymous Nov 06, 2007

    The arm on my French Door refrigerator ice maker sticks up (in the "full" position when the ice is completely gone. Shutting it off and restarting it after a day or so helped a couple times, but is now ineffective. We have no LG service people in our area and our warranty expired yesterday. (This is our second fridge -- one was replaced with the same problem a few months a go).

  • Anonymous Feb 19, 2008

    I have one just past warranty. The ice maker would make too much ice and now it is bone dry. When switched off and on it acts like it wants to and no water come out. I think it can be fixed by hair dryer to the water line end. I think it has frozen shut. I will try and then I will buy ice trays. Forget fixing a problem that keeps breaking over and over again.

  • Anonymous Apr 30, 2008

    The arm on my French Door refrigerator ice maker sticks up (in the
    "full" position when the ice is completely gone. Shutting it off and
    restarting it after a day or so helped a couple times, but is now
    ineffective. We have no LG service people in our area and our warranty
    expired yesterday. (This is our second fridge -- one was replaced with
    the same problem a few months a go).

  • iceneed May 04, 2008

    I have the same problem with the ice maker not working.  When I replaced the filter it worked great for about three weeks, then stopped again.  I suspect it is something about the line into the ice maker freezing up, though the cold water still comes out fine.

  • joblingm Jun 28, 2008

    we have the lfx25960ST (dont know the difference to the SW) and its two bottom drawers tend to freeze up - the left more than the right - LG said to just turn up the temp on the freezer!! The ice maker stopped working this week (its 19 months old) after my wife accidentally left it turned of after a week and now it wont make ice after turning back on.
    LGs look nice but ****.

  • stephen920 Aug 14, 2008

    My ice maker doesn't make ice at all. The device makes a noise like the little engine that couldn't.

  • Anonymous Sep 01, 2008

    my ice maker just stopped working and it just 1 year old

  • Anonymous Oct 20, 2008

    My second ice maker just quit making ice.I've had it 15months and refuse to spend $334.00 for another one.

  • Anonymous Oct 31, 2008

    got an error code "ER IF", turned off ice maker and error code went away. So I guess this means no more ice making after after 18 months. come on, LG, you need to take care of your customers. OR a class action suit is coming.

  • petekass70 Nov 29, 2008

    the arm is in the full position and the ice bin is empty.

  • Anonymous Nov 30, 2008

    I have the same problem and LG and have been waiting three weeks for repairs. I had to purchase another fridge as a back-up. I would like to know if anyone has filed a class action against LG for these defective products as I am very interested in participating.

  • tgonitzke Dec 08, 2008

    I have the same problem. Please let me know if there is any resulution.

  • karahoge9121 Jan 05, 2009

    I have the exact same problem with food on the bottom shelf freezing and the ice maker not working! It is less than 1 year old also. Can we sue LG for this when there is so many people having the same problem?!

  • bouy181 Jan 26, 2009

    We have the same problem with our LG frig. My husband takes the entire ice-maker out and thaws it out in the sink and then puts it back in. That will last a week or so but it is an on going problem since we purchased the frig. The bottom left drawer also freezes anything I put in the rear of the drawer so only the front third is useful.

  • bdzent Jan 28, 2009

    Wow, I am having the same issues and it started right after we got the thing home, they came out and replace the board under warranty, but now the ice maker is not working and food always freezes in the bottom rear part of the drawers.

  • the__igua849 Feb 02, 2009

    The ice maker on my LG refrigerator quit working about 3 months after the warranty expired. Then it began working again but leaks and freezes everything inside the ice maker. Cannot get cubed ice, and have to clean the edge of the maker door daily to remove ice.

  • Phil Minit
    Phil Minit May 23, 2014

    Try to thaw it out for 4-6 hours and if it still does it it probably is your circulation fan



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Do not purchase lg refrigerators or products. they are junk!

Posted on Jul 12, 2009

  • joyjam1939
    joyjam1939 Aug 25, 2012

    I second that! Ice maker out and it has been replaced 3 times and I bought it in 2007


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I work on LG/Kenmore elite "Trio"aka french door model about 3 times a day on all kinds of problems. Read through this for both Icemaker freezing and crisper bins freezing. First, the Icemaker freezing problem could be either water valve is not closing properly causing too much water to get to Icemaker or the liner on the roof of the Freezer section is sagging. There is a fix and that would be a liner kit from LG. Second, the problem on the bottom crisper bin freezing is an issue with the bottom liner under the bin is bubbling. If you can take the tray out and push the liner up and down like a pillow, it has separated and it is holding freezer temp air in there causing the left side to freeze. THERE IS NO FIX TO THIS YOU MUST NOT PUT SCREWS INTO IT, IT CAN POSSIBLY DAMAGE WHAT IS UNDER THE LINER CONSULT LG OR THE MANUFACTURER ON THIS PROBLEM!!!!!!!!!

Posted on Mar 06, 2010

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The answer to the problem from a LG training class is... if the bottom left side of the refer is freezing food the liner has split no fix at this time. some people have beEn able to turn off the ice maker and the food will stop freezing. the ice maker has a fan in the freezer that blows all the cold air up the ice making Cobby.

for most of you with bad ice makers you could drill a hole in the very bottom of the ice maker towards the front right under the little metal arm in the wight plastic AND DONT DRILL DEEP just enough to put a hole in the outer case then hit it with a blow-dryer for a little bit to remove ice that's blocking the gear on that arm this works 5 outs 10 times

Posted on Oct 29, 2008

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No it should only need a new ice maker compartment they only say all these parts just to cover themselves or get a new sale m8

Posted on Aug 15, 2007

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I have a an lg no frost which just runs and its not freezing what is the problem

Posted on Jan 29, 2009

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The refridgerator is set at 40, & all the food freezes, especially in the bins. lg lfx25971

I had this problem for 2 weeks until I noticed the ice-maker door was shut but not completely. Make sure the ice-maker door is shut..hope this is your problem...

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LG LFX25960ST refrigerator food freezing above the pantry draw. Made all the tempature adjustments and still happening.

I have the same problem and I know the solution.
For LG to get their "in the door icemaker" to work, they have to blow cold air into the door's icemaker compartment. This air travels through two vents located just inside the refrigerator on the left side. The problem LG has is that the seals between the door and the refrigerator for these vents leak. This means that cold air is vented into the refrigerator compartment. Any sensitive food placed on the bottom two shelf on the left side will freeze. I can place two bowls of water in my refrigerator and make ice in 6 hours, even though the refrigerator is set to 38 degrees. The good thing is that LG knows there is a design problem and they know they can not fix it. After calling LG repairmen out for my freezing problem and not getting the seals fixed, LG gave up. Of course LG will try replacing the seals, and then replacing the door; but the real problem is a bad seal design. Just keep putting bowls in your refrigerator and as long as they continue to freeze up, keep calling LG back and demand that they fix the problem. LG can not fix the problem because it is a bad design, so now I am getting a new refrigerator Model LFX 29927, which is better and has dual icemakers. If you an LG refrigerator with their in the door icemaker, place two bowls of water inside the refrigerator, and if your seals are bad and they freeze; complain to LG until they give you a new refrigerator.

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