Question about BenQ FP737S-D 17" LCD Monitor

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Screen displays fine for a second, then goes blank

I have this screen for about a year now. About two weeks ago this strange problem had started to occur. Whenever i turn my computer on, the screen displays fine for about a second, then turns blank while the led stays green. when turning the screen off and then on again, the Benq logo is displayed, and then the same thing happens - the display works fine for a second, then turns blank. This also happens when unplugging and plugging the screen again to either the computer or the power socket. It also occurs on several computers working with different resolutions and refresh rates. Both the power cable and the video cable seem fine for a non-expert like me. Thank you very much in advance, Dor

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  • tracie531 Nov 22, 2007

    just purchased used from freind worked fine first day then it displays name breifly starts and goes dark power lite stays green if shut down breifly comes on then goes black much like problem guy haveing that brought me here

  • swingjoshi Dec 25, 2007

    Dorsh mine has started to do the same

    what action did you take. did you send it back to BENQ?

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  • 63 Answers

Dor, BenQ has a 3yr warranty on their monitors. I would contact their tech support and receive an RMA to return it for repair. It will cost you shipping out there but they will ship it back. I has a BenQ FP731 myself and it blew a capacitor inside that allowed the screen to stay on. Fixed it and had it back in 5-7 days. Good luck.

Posted on Aug 15, 2007

  • ernaserlikas
    ernaserlikas May 28, 2013

    Thanks. you help my.

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