Question about BenQ FP737S-D 17" LCD Monitor

1 Answer

Screen displays fine for a second, then goes blank

I have this screen for about a year now. About two weeks ago this strange problem had started to occur. Whenever i turn my computer on, the screen displays fine for about a second, then turns blank while the led stays green. when turning the screen off and then on again, the Benq logo is displayed, and then the same thing happens - the display works fine for a second, then turns blank. This also happens when unplugging and plugging the screen again to either the computer or the power socket. It also occurs on several computers working with different resolutions and refresh rates. Both the power cable and the video cable seem fine for a non-expert like me. Thank you very much in advance, Dor

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 63 Answers
Re: Screen displays fine for a second, then goes blank

Dor, BenQ has a 3yr warranty on their monitors. I would contact their tech support and receive an RMA to return it for repair. It will cost you shipping out there but they will ship it back. I has a BenQ FP731 myself and it blew a capacitor inside that allowed the screen to stay on. Fixed it and had it back in 5-7 days. Good luck.

Posted on Aug 15, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Dual Monitors. #1 works fine. Plug inb #2 and #1 goes to sceeen saver and #2 stays blank.

Both monitors must be plugged in when the computer is started for the second monitor to be detected, and you must configure the second monitor once the computer has started
In windows XP: control panel -> display -> settings tab -> select second display -> check "extend my windows desktop onto this monitor" -> click apply
In windows vista/7: control panel -> adjust screen resolution -> select second display and then under "multiple displays" select "Extend desktop to this display"

Mar 08, 2011 | Acer AL1917 LCD Monitor

2 Answers

Blank HP w1907

If the power light does not turn color and stay's green on startup, it is not a power problem. It is most likely the inverter. If the unit is in warranty, send it out ASAP. Contact HP customer care by email and have the issue logged in.
If in warranty, they will send you a box by FedX second day and have repaired.
This is a 19" monitor and will not be worth paying for repairs if not in warranty.

Sep 03, 2009 | HP w1907 LCD Monitor

1 Answer

Screen Goes Blank

Ive seen this on other monitors. Look for a 1 and 2. Some monitors do NOT auto detect a signal, and this one might not. Look for a way to set the monitor from Digital input to VGA input. Try that and see.

Jul 21, 2009 | Dell E173FP 17" LCD Monitor

1 Answer

Screen comes up for about 10 seconds, then goes blank

Hello Robert,

You have a monitor with a common problem. After a few years some LCD monitors will blow a power supply. The problem is caused by parts called capacitors overheating in the confined space of he monitor. If you are good at electronics repair/soldering you can usually fix he problem. Check out a few pictures on my web site You can take the back cover off your monitor and look for the bad parts, replace any that look like the pictues and your monitor should work fine. The capacitors do need to be installed with the correct + and - connections, note the stripe on the old one and insert the new one the same way. If you don't want to try the repair yourself we offer a repair service for $35 plus shipping. I hope this helps, if so please rate my solution.

Corporate Computer
Over 21 years of computer and printer support/repair

Jun 19, 2009 | LG Flatron L1750S 17" LCD Monitor

2 Answers

No Display on my Samsung 204B monitor

If you know how to open it up and get to the power supply you will find three capacitors 2-820uf and 1-330 @ 25vdc 105o.they will have puffed up tops replace them. FYI the monitor has a 3 year warranty.

Dec 12, 2008 | Samsung SyncMaster 204B 20.1" LCD Monitor

1 Answer

Monitor going black

HP's are known for bad capacitors in the power supply.
Replacing them is simple if you know how..not so simple if you don't.
Try your local TV repair centre. It should not cost alot to have the capacitors replaced.

Hope it helps =)

Apr 06, 2008 | HP Pavilion F1903 19" Flat Panel LCD...

1 Answer

Monitor goes blank less than a second after turning on.

I start my computer and turn it on, and everything looks fine for about 1/4 of a second and then it goes black while leaving the power light green. I can only see the screen again after turning it off and on, but that's only for another 1/4 second. What's up?
I got my rosewill flatscreen as a hand me down from my father. I've had it for several years now. Was working fine until a month ago. When I turn the computer on the screen goes black after 1/4 of a saecond. I have to turn it off and on anywhere from 10 to 20 times before it stays on. I have checked all plugs to the computer and outlets. I have absolutely no idea whats causing this.

Dec 28, 2007 | Rosewill R700J 17" Flat Panel LCD Monitor

1 Answer

Philips 170B lcd monitor

Crackling sounds are probably due to a couple of capacitors failing due to age, on the control board. (They can also "whine"). Should be easily replaceable by any experienced technician. Not a difficult job.

Nov 21, 2007 | Philips 170B4MG 17" LCD Monitor

1 Answer

Can see screen for one second

I had mine for almost 3 years and last month ran into the same problem and i take good care of it. I turn it on it stays on for a 1-3 sec and goes black. can't figure out what it is

Apr 19, 2007 | Liquid Video L17LCD2 17" Flat Panel LCD...

Not finding what you are looking for?
BenQ FP737S-D 17" LCD Monitor Logo

549 people viewed this question

Ask a Question

Usually answered in minutes!

Top BenQ Computer Monitors Experts


Level 3 Expert

2598 Answers

Matthew Spark
Matthew Spark

Level 3 Expert

1042 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a BenQ Computer Monitor Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides