Question about SanDisk Sansa e250 MP3 Player

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My music folder is gone

My sansa will connect but it says 6 mb is needed for music but everything is deleted so it has database i can't add music or find its folder.

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Re: My music folder is gone

To reset the player hold in the power button for at least 20 seconds, when you release the button the player should restart on it's own. If it does not then try again holding the power button for a little longer. If for some reason the player becomes unstable and resetting doesn?t resolve the issue, then try the Sansa Connect Recovery Tool which will clean up your player and restore it to factory settings. You can download this tool & get instructions on it's use on the following link: Please update the question & let us know if the information given was useful to you - Good Luck!

Posted on Aug 15, 2007

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When i turn the player on it says Not enough space for music DB Please free 6 MB. But it says in the info Memory 0MB and Free 0MB

Connect to your computer copy music to a folder and save as whatever name you give it Then format Check the folder with the music in it to see if there is a file thats not MP3 delete it if there is one then replace the musicto the sansa keep about 6MB of free space

Dec 23, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

How do I delete 30mbs from my sansa clip the message is: not enough space for music DB. Please free 30mbs


The player needs free memory to build its database for playlists to playback.

To free memory on your player:
1. Connect to a computer
2. Save a backup of (preferred all) songs to a location on the computer
3. Delete some files off the player to free at least 30 MB memory in the Sansa Clip

Use the manual for how to connect and delete music files.
Clip manual:

Need more help ? Just add a comment in this thread.

May 21, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa e260 has no space left to write the database info. Vista and also Windows Media Player don't ''see'' any files. I can listen to all the music on the MP3 but I want to delete some and add others.

Same problem delete a couple of songs up to 6 mg or 10 whatever then allow to refresh then download your songs back in the music file. the sansa needs some memory to know it has the sdcard in it...

Go to my computer scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders themselfs then format a couple of times hope this works
Start over put new songs on it

Apr 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Not enough space for music db. Please free 6 MB.

If you have formatted there is no music on the player. You will have to re-sync any the music. Set the USB mode to MTP, then Use Windows Media Player 10 or higher to sync player.

Apr 03, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

MP3 needs to refresh DataBase?

You have to many songs a sansa e 250 only holds a certain amount of space so your best bet is to buy a memory card or delete songs so you can add new ones.


Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Music DB?

You have put too many songs on the device.

It needs some free space to create the Music Database or the Artist, Album, Song information.Generally between 6 - 10 MB for each GB of music on the device is sufficient.

If it shows up in My Computer, you can manually delete some files from the MUSIC folder.

If not, you can use the following software to erase everything and start over.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Please RATE my solution at the bottom.

Nov 27, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa m230

The Music DB refers to the Music Database, or the Artist, Album, and Song info.

The error means your device is too full. It needs some free space on the device to create this information.

Connect your device to the PC and manually delete some files from it in My Computer>Device Name (m240)>MUSIC Folder.

It needs 6MB of free space, so you may need to delete several songs.

Disconnect the device from the PC, it should restart and you should be ok. If the message continues, keep deleting files until its gone,

Best of Luck.

Nov 15, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa 280 with 8 gigs

The message says it needs 6MB of space for the MUSIC DB ( the database, the artist names, etc).

You need to delete some of the recordings off of your device to free up some space.

You can manually delete the files while connected to your computer from My Computer>Device Name (e280)>MUSIC Folder.

Best of Luck.

Nov 09, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Very weird...

'Refresh Database' doesn't mean everything is erased. It only means it's writing the progress that you made, onto the computer. It stays on 'Refresh Database' for about maybe 5-10 minutes. It refreshes its database every time you disconnect your MP3 player from the computer. What it does when you disconnect it from the computer is it saves any unsaved changes made to it and overwrites the memory or data.

Oct 28, 2007 | SanDisk Sansa E280 MP3 Player

2 Answers


Hi. The symptoms you described may be due to corruptions in the player's music database (this player maintains an information pool on the music files you download to it). To resolve that, you would need to delete that database and let the player re-create a new one. To delete the corrupted database, let's do this: Step 1: Switch your player to MSC mode Step 2: Browse the player in "Windows Explorer", and look for the folder named "System" and/or "Data". Note: if you can't locate these folders, your Explorer may be configured to "Hide" system files and folders. To change that, please go to "Tools" on the menu list on the Explorer window, then choose "Folder Options". This will display a Window arranged in tabs. Select the "View" tab, find the "Hidden Files and Folders", then choose the "Show Hidden Files and Folders" radio button Step 3: Under the "system" or "data" folder on the Sansa E260, look for this file and delete it: "PP5000.dat" Step 4: Safely remove your Sansa E260. Then power it on. Your player will now either display "Rebuilding Library. Please Wait" or "Finalizing Update". Either way, it would re-build the database and hopefully resolve the error your player is encountering. I hope this helps. I love the Sansa E260!!

Mar 15, 2007 | SanDisk Sansa e260 MP3 Player

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