Question about Philips 60PP9202 60" Rear Projection HDTV-Ready Television
The color was warped 4 months ago, Sartor TV (Plano, TX) replaced the ICs. 3 months later, the same problem. Called Sartor, they came out and checked it out, ordered power supply board? They replaced that, but still did not work. Ordered convergence board. Picked up TV to work on in shop. Brought it back in a pickup (FACE UP). The cardboard that they covered it with "blew" off, which exposed tv to direct sunlight (100 degree heat) for about an hour. We noticed screen appeared wavy and warped. Sartor accepts no responsibilty. They have no sense of customer service. We have been dealing with them for over a month (this time). Steve Sartor (owner) and his son, Jeff do not know how to run a business and need to put them out of their customer's misery. They hire kids (teenagers) as managers and techs (who are basically dumb@$$*$!). We got a lot of "duh, I don't know"s from them.
Did they put the cardboard there? anyways it is not their responsible if you dropped off and picked up..home service is about the same price because crooks dont care how it gets to them. is the screen, when set off, looks warped or melted? look at it from diffent angles. if looks ok your back to the converence problem. good luck
Posted on Aug 17, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 22, 2011 | Mitsubishi VS-60609 60" Rear Projection...
Jun 17, 2011 | Sony KP-46WT510 46" Rear Projection HDTV
Feb 01, 2011 | Mitsubishi VS-50705 50" Rear Projection...
Oct 28, 2010 | Mitsubishi WS-65807 65" Rear Projection...
Sep 14, 2010 | RCA Televison & Video
Jul 12, 2010 | Panasonic PT-47WX49 47" Rear Projection...
Jun 23, 2010 | Sony KP-53HS10 TV
Mar 18, 2010 | Sony KP-46WT510 46" Rear Projection HDTV
Sep 26, 2009 | Televison & Video
Jul 13, 2008 | Televison & Video
Jun 20, 2014 | Philips 60PP9202 60" Rear Projection...
40 people viewed this question
Usually answered in minutes!