Question about Lexmark X6170 All-In-One InkJet Printer

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Paper jam it says push power button and clear paper jam there is no paper jam in the machine that I can see

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  • Anonymous Nov 01, 2007

    I cleared the paper jam and it continues to happen. Paper is not feeding properly.

  • Holke Apr 12, 2008

    I have the same issue with my lexmark. When I open it up, the cartridge stays to the right and not the middle. How can I resolve this?

  • AUNTIELO May 22, 2008

    Paper is pulling one sided causing a paper jam and inability to print or receive faxes.

    I have reset the paper and it continuosly jams.

  • SiJem May 24, 2008

    I have the same problem. I have checked every inch of the machine, but cannot find the paper jam. The ink cartridge moves a few inches to the right when the machine is turned on. The ink cartridge returns to the far left side again. Can anyone offer a solution for this?

  • Amoore55 Jan 22, 2009

    I have the same exact problem and the cartridge is to the far left corner.



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  • 390 Answers

'That you can see' is often the misconception. Jams can be super minute. Can you please tell me when you open the unit, where does the cartridge roll to???

Posted on Feb 10, 2008


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Posted on Jan 02, 2017


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1 Answer

Paper jam c4100 photosmart printer

Step 1:

Step one: Remove any loose paper

Step 2:

Step two: Clear the jam from the All-in-One

CAUTION:Clearing a paper jam from the front of the product can damage the print mechanism. Gain access to and clear paper jams through the rear door whenever possible.

Step 3:

lear the jam from the back of the All-in-OneFollow these steps to clear the jam from the back of the product
  1. While the product is still on, disconnect the power cord from the back of the product.
  2. Press in the tab on the left side of the rear door to release the door. Pull the door away from the product to remove it.

Step 4:

  1. Gently pull the paper out of the rollers.CAUTION:If the paper tears, check the rollers and wheels for torn pieces of paper that might remain inside the product. Remove all the pieces of paper from the product to prevent more paper jams.
  2. Replace the rear door. Gently push the door forward until it snaps into place.
  3. Connect the power cord to the back of the product.
  4. Press the OK button to continue the current print job.

Mar 18, 2013 | HP Photosmart C4100 series

1 Answer

Paper Jam

Hi Matt,
Here's how to:-
  • First turn the printer off and on.This is known to automatically clear paper jams by pushing the stuck paper out.
  • Remove all the papers from the feed trays.
  • Remove the cover from the housing of the printer to gain access into the inside of the printer.
  • Check for the jammed paper inside and gently pull it out.
  • Press on the flashing paper jam button to make the clearing easy.
  • If this doesn't clear the jam,unplug the printer from power and try removing the stuck papers firmly.
  • Plug the printer back and try printing now.
Check out these video tutorials for more on the same.
Hope this helps.Thanks!

Dec 16, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.

Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
  1. Pull out the jammed paper to remove it.
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.

Paper is jammed inside the machine:

  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.


  5. Gently move the print head to the center.


    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".

  6. Examine under the print head. If anything is found, remove it.


    Note Use a flashlight if necessary to check thoroughly.

  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".

Thanks for using fixya......

Oct 26, 2010 | Brother Office Equipment & Supplies

1 Answer

I had a paper jam. Got the paper out, but now

Some printers won't reset the jam condition until you open a specific door or cover -- even if you've gotten the jam out, they think it's still there until you open that cover. Try opening and closing all of the machines doors and access points, and even pull out the paper tray and push it back in.

If the jam condition still isn't cleared, turn the machine off and back on with the main power switch.

Jul 05, 2010 | Canon PC-940 Black and White Copier

1 Answer

Says there is a paper jam

Open this puppy up and look for the paper jam.  Pull the jammed paper out and load up the paper again.  Push the power button to turn the thing off and then push the power button to turn on the thing.  This will clear the message.

Oct 29, 2009 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Paper jam and still won't print


Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.


Aug 15, 2009 | Brother Office Equipment & Supplies

1 Answer

Mp830 shows paper output slot jam

I cannot receive faxes or print anything.
The message says that "there is no paper in the machine". There us plenty of paper in the machine and I push "OK" and get the same message

Jun 24, 2008 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Clearing an error

well, one of two things have happened, 1. you haven't removed all of the jammed paper, maybe you left a small piece of a piece of paper or you may bent or broken your paper jam sensor. go through the paper path very carefully and check both things.


Mar 14, 2008 | Sharp UX-B20 Plain Paper Inkjet Fax

2 Answers

False jam indicator

I had almost the same problem but the problem that I had was that after running 5 or more copies it would show a jam with no paper anywhere. And the only way to clear the jam was shutting the machine off and turing it back on.
What I found out was that the gate (flag) on the fuser unit was heating up and the gate (flag) was sticking a bit. (Plastic that close to the fuser isn't the best design)
Anyway, the only way to resolve this problem was replacing the fuser that had a new gate (flag) already installed.
You can replace the flag by itself also.
The way to see if your machine has the same problem, is if you get a jam and you open the right side door, push the black gate and see if it moves a little bit. If it was stuck then your machine is doing the same as mine was.
Good luck.
Hope this helps.

Feb 29, 2008 | Sharp AL-1641CS Laser Digital Copier

1 Answer

Paper jam blinking

Try and push the blue button after clearing the jam.

Dec 08, 2007 | HP LaserJet 4L Printer

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