Question about iLO 3200 32 in. LCD Television
My husband bought an ilo television (fla screen) less than a year ago. On one side of the screen the images appear larger than the other. This problem has been ging on for six months, and my husband has been too lazy to send it back to the manufacturer. What is their address the television has been like this since he first bought it. Walmart will not return it. They said to send it back to the manufacturer. Please help. Do they have a toll fee customer service number?
First of all, stop bitching about Wal-Mart. If they tell you there's nothing they can do, then there's nothing they can do. You shouldn't complain because you expect Wal-Mart to solve all your problems! 90 days is 90 days, after that they are not ALLOWED to take back your TV, and for those of you whom this pertains to, if it was messed up before 90 days, you SHOULD HAVE BROUGHT IT BACK IN TIME! Oh, and on the reciept piece, what don't you understand about that? How can they prove it's not stolen if YOU didn't save YOUR reciept?? Common sense says that you should have saved it. At any rate, the number you ned to call is 1-216-454-0867. Yes, it's long distance, get over it.
Posted on Oct 26, 2008
The number I got to call was 1-800-216-5156 they will ask for the model then they will let you know what to do
Posted on Dec 22, 2008
I HAVE ONE OF THEM CRAPPIN TV'S ALSO !!! I called walmart asking about mine and they told me I needed a reciept to bring it back... it kept going off ,, we would turn it on and 3 min later it would go off !!!!!! ugh !!!! well I looked my house over.. found the paper work and called the customer sevice number on it.. and I have to drive a hour to take mine to be fixed...
I hope that its fixed.. I do know that I will not buy cheap again !!!
Posted on May 21, 2008
I have Ilo 42 inch plasma with vertical lines on the screen. With the cable box turned off it looks like the stars in the sky at night! Can you reset the t.v. and fix this problem? Also, when you turn the t.v. on you have to press select manually to get to the correct input....this is very frustrating. Any suggestions?
Posted on Oct 06, 2008
I bought an ILO 42" plasma TV. After 6 months the TV totally shut down and will not provide any sound or picture. I have been trying for 4 months to get the company to back their warrantee. Each time I call they give a different excuse. This company is sleazy, sleazy, and sleazy..the Customer service number is 1-800-428-1105 if anyone else needs that info. Walmart, surprisingly is NO HELP!
Posted on Apr 24, 2008
I HAVE A IOL TV AND MY TV VOLME DOSE NOT WORK WHAT SHOULD I DO
Posted on Dec 14, 2010
Victory!! I called Walmart and I explained my dad's problem with the T.V. (see posting May 23, 2008). I was told to bring in the T.V. and that they would replace it. They replaced it with the same model and sold an extended warrenty for a decent price. The company that my dad paid for the extended warrenty is in Canada and he will never have to deal with ILO.
HORRAY FOR WALMART CANADA!!!!
Posted on May 26, 2008
I just want too replace my remote my daughters helped break now im finding out that ilo although a good price is not worth buying for the long term
Posted on Apr 10, 2008
My husband purchased an ilo tv and now it is sitting on the curb. i told him to go get it so we can send that piece of trash back to the manufacturer, but we are unsure if they will take it since we bought it almost a yr ago but the warranty is still in effect. who knows if they will take it back..who do i call
Posted on Apr 02, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
First of all you dont need to send the TV, the manufacturer have to pay to send a tech over your place and fix it at your entire satisfaction or replace it.
The number is 1-800-428-1105
You will need your receipt at hand when making the call.
Posted on May 29, 2009
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