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HP Printer won't work with computer since reformat

I have an HP 2610 photosmart all-in-one printer and my computer was reformatted about 3 weeks ago. It was working fine before the reformat and now I can't get it to work again.

I try to print something, do "find printer" and it says the spooler service isn't available.

1 Answer

ultimitloozr

Master 489 Answers
Posted on Mar 19, 2009

ultimitloozr

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Joined: Mar 18, 2009

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When the system was reinstalled, the proper printer drivers probably weren't installed. Unplug the printer from the computer. Go to Start -> Control Panel -> Printers. If your Photosmart 2610 is there, right-click on it and select 'Delete.' Allow it to remove all associated driver files. Run the printer's setup CD. If you don't have the driver CD, go to this link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421139&lc=en&cc=us&dlc=en&lang=en&cc=us select your operating system and download the Full Feature Software and Drivers (hopefully you have a broadband connection). Run this setup program and follow all of the on-screen instructions. Do not plug your printer into the computer until instructed to during the installation.

This should resolve this problem. Happy printing!

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