Question about Saeco Vienna Digital Coffee Maker, Espresso Machine
The digital readout says the bean hopper is empty, while it is full. The grinder is moving and making the typical grinding noise, but no coffee is being ground, AND the error message "Bean Hopper is Empty" doesn't allow for further operation. I emptied the bean hopper and took off the plastic guard. The grinder is definitely grinding, but the beans don't seem to go through. There are no more "easy" parts to remove to see what's happening on the inside of the machine....I hope there's an easy "reset" button of some sort.....really wishful thinking!
Sometimes the chamber between the grinder and brewer will clog up. Try: Open the grind all the way up to the highest number. Push the grind button and while grinding move the dose knob (the one with the + - sign toward minus. If it does not kick in and dose try it again. If it does take off then leave it on the high number for 3 coffees. Then while the grinder is turning move the two knobs back to whre they were. If this does not work you can reomve the brew unit and right above where it sits in the machine there is a trap door that you can open. Open it and shove someting like a straw up toward the grinder and you should get a bunch of grounds droppiing down. Then try the above procedure a couple more times. If this does not work you may need to google "Saeco repair" and send it to an authorized repair center.
Posted on Aug 15, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jul 19, 2010 | Solis Maestro G385 Electric Burr Grinder
Apr 20, 2010 | Gaggia MDF Electric Burr Grinder
Jan 12, 2010 | Solis Maestro G385 Electric Burr Grinder
Dec 20, 2009 | Solis Maestro Electric Burr Grinder
Nov 05, 2009 | Spidem Trevi Digital Coffee Maker,...
Nov 03, 2009 | Solis Maestro Electric Burr Grinder
May 30, 2009 | Saeco Royal Professional Espresso Machine
Dec 18, 2007 | Saeco Incanto Classic Espresso Machine
995 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: