Question about Saeco Vienna Digital Coffee Maker, Espresso Machine

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Bean hopper is full, grinder is grinding...but NO COFFEE!

The digital readout says the bean hopper is empty, while it is full. The grinder is moving and making the typical grinding noise, but no coffee is being ground, AND the error message "Bean Hopper is Empty" doesn't allow for further operation. I emptied the bean hopper and took off the plastic guard. The grinder is definitely grinding, but the beans don't seem to go through. There are no more "easy" parts to remove to see what's happening on the inside of the machine....I hope there's an easy "reset" button of some sort.....really wishful thinking!

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  • Anonymous Mar 21, 2014

    keeps prompting me to put more beans in hopper

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  • 29 Answers

Sometimes the chamber between the grinder and brewer will clog up. Try: Open the grind all the way up to the highest number. Push the grind button and while grinding move the dose knob (the one with the + - sign toward minus. If it does not kick in and dose try it again. If it does take off then leave it on the high number for 3 coffees. Then while the grinder is turning move the two knobs back to whre they were. If this does not work you can reomve the brew unit and right above where it sits in the machine there is a trap door that you can open. Open it and shove someting like a straw up toward the grinder and you should get a bunch of grounds droppiing down. Then try the above procedure a couple more times. If this does not work you may need to google "Saeco repair" and send it to an authorized repair center.

Posted on Aug 15, 2007

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