Question about Amphion Mediaworks S99 DVD Player

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DVD won't play

I have the Amphion Mediaworks S99 DVD player. I also have subscribed to Netflix for two years and previously have had no problems playing any Netflix DVDs (hundreds of them). I recently received one of the Deadwood Season 3 (HBO) DVDs, which won't play. The player reads the disk as usual, displays the copyright warning and then plays the HBO introduction. But then it stops. I can't go to the menu or use any other functions on the remote. I called Netflix and they said it might be the auto-play function on the DVD player, but there is no such reference in the user's manual. I went through the entire setup menu but also couldn't find anything that would enable me to play the DVD. The DVD plays fine on my PC and I'm able to play other DVDs in my collection. So I know the player is okay. Can anyone help?

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Re: DVD won't play

Netflix doesn't know what they're talking about. I looked it up - your DVD player doesn't have an autoplay feature. Can you try the DVD on another DVD player. Computers DVD drives generally read them differently - and decode them differently, than a regular DVD player. Also, if your DVD drive is a writable drive, it will have a stronger laser than your DVD player. I think it's likely the disk is damaged, slightly. If you cleaned your DVD's laser, it might be able to read it well enough to play - or it might not. I started having problems like this with a few of my own DVDs before my DVD player's laser went out. Basically it's a combination of laser quality and disc quality. If it remains just this one disk, I'd suggest leaving it alone. But if you start running into this problem on other disks as well, you'll probably want to have the laser replaced in your DVD player.

Posted on Aug 31, 2007

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