Question about GE GSH25JSTSS Stainless Steel Side by Side Refrigerator

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Ice dispenser making loud noise

Most of the time when we use the "cubed" setting on the ice dispenser it makes a loud grating noise. I've already called GE and according to the "secret manual" that they could not send me that's considered "normal" ??? I think they are just to lazy to come out and fix it but... I've tried everything I can think of - realigning the teeth in the back to assure it is catching, replaced the water filter just in case, made sure the cubes weren't frozen solid, etc.... It happens 95% of the time - no matter the time of day. The lady at GE suggested it'll happen sometimes depending on what cycle the freezer is in but it happens all the time.

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Re: Ice dispenser making loud noise

They are correct, it is part of the normal features of this unit. Regards Advisor

Posted on Aug 23, 2007

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I have a ge adora fridge that when pressing the lever for ice makes a loud humming noise & feels like freezer wants to explode. Cab anyone tell me if they have ever run into this issue

You probably have a ice dam in your ice tray. The anger is trying to dispense if but if the cubes have frozen together and produced a large chunk of ice it cannot break up. Open the freezer door completely and lift up and pull out through ice tray. Remove ice until dam removed. Reassert tray and make sure to turn ice maker back on. It is essy to inadvertently bump switch. Try dispensing ice to see. If noise went away.
Hope this helped!

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Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.

Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.

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The noise is probably the solenoid which operates the door or the one that switches it from cube to crushed ice. Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
Here's a diagram of the dispenser which may help.

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Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.

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1 Answer

My icemaker is not making ice. This has happened 3 times in the past 3 years but this is the longest it has gone without making ice. The other 2 times it lasted 2 days. It has now been 4 daysince the ice...

Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
 Is the ice dispenser stalling while dispensing “crushed”
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
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 Has the dispenser arm been held in too long? Ice will stop
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First pull out the ice bucket and close the door.  Set for cubed ice.  Press the button for ice to come out and listen for a loud clunk noise.  That is the sound of the solenoid.  You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down.  Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into.  If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work.  If solenoid is not working then it will need to be replaced.  Let me know what you find.

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