Question about Brother HL-2040 Laser Printer

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Toner Light stays on after new cartridge installed

Hello, I just bought and installed a new toner cartridge on my HL-2040. But when i put it in, i still get the Toner light coming on and it won't print. Ideas?

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  • drearyfela Nov 02, 2007

    exact same problem. replaced with a new toner and toner light still stays on. tried even replacing it with a whole different set of drum and cartridge since i have multiple printers that take the same drum and toner. toner light stays on so i know it is something wrong with the printer itself.

  • Anonymous Jan 23, 2009

    The Postit solution worked fine for me!

    I was quite mad at my brand new Brother printer for refusing to print and lighting the "out of toner" light even though it was printing fine until then. (No blank spaces or lighter shades in the printouts)

    I put a piece of masking tape in the hole, just like Seline says, and it works FINE.

    Thanks Seline!!

  • mariorz Jan 26, 2009

    I had the same problem -- but on a half-used cartridge.

    Seline's solution worked great!

    I believe I've replaced at least two cartridges that were only half used.

    When you hit the "GO" button about 5 times, a "print settings" page comes out and you will be surprised at how much ink is left in the drum -- mine was only 52% used, yet the toner light was blinking and the printer totally stopped. Covering the hole on the left side of the cartridge did the trick.

    Thank you, Seline!

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NEWER MODLES HAVE A CARTRIGE ESTIMATING PROGRAM THAT NEEDS RESET (you need to tell the printer that it has a new cartrige). SIMPLY....
1. OPEN THE FRONT COVER.
2. TURN OFF.
3. HOLD DOWN THE GO BUTTON AND TURN BACK ON.
4. ONCE ALL 3 LIGHTS ARE SOLID, LET GO OF THE BUTTON & PRESS IT 2 TIMES RIGHT AWAY.
5. ALL LIGHTS SHOULD GO SOLID AGAIN, WHEN THEY DO PRESS THE GO BUTTEN 5 TIMES IN A ROW.

THIS SHOULD RESET YOUR PRINTER AND LET IT KNOW IT HAS A NEW CARTRIGE (even if it doesn't)!

Posted on Feb 14, 2008

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I been having the same problem recently & tried every available method...The i read this on another website and thought I must share with everyone...Simply paste a little piece of Post-it and cover up the hole at the left side of the toner..And so far I restarted the printer 3 times and the toner light is not on any more!!! Incredible!!!

Posted on Feb 21, 2008

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I had the same problem until I removed the 3 screws on the left side of the toner cartridge and completely removed the white 'gear tab'. Then I put it back together, turned off the printer and reinstalled the cartridge and drum assembly. When I turned it back on - voila! Works fine now. HTH

Posted on Feb 14, 2008

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It is not a problem with printer itself, no matter how many times you switch toner with another used toner!

There is a lever that hits a switch on left side of toner cart, new position it is nearly at back of slot, after it has been inserted once it falls forward to front of cart. If you undo screws on lever mechanism on toner cartridge you can relocat the lever to the back, about 9 oclock position, Reinsert toner to drum and refit.

Posted on Nov 04, 2007

  • Soulvisitor
    Soulvisitor Nov 08, 2007

    Carts from other machines are already reset to used position

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Confirmation the lever thing works. I am going back to my old cartridges and use them up 100%. Saves running to the shops in the middle of printing, printers are cheap but time is money.

Posted on Oct 07, 2011

Sadly I threw out my Brother printer before all these solutions were posted.

i am mad at Brother and will not buy their products ever again.

Posted on Apr 03, 2008

Sadly, I threw out my printer before all these solutions were posted. I'm mad at Brother and will not buy any of their products in the future.

Posted on Apr 03, 2008

Same here SShortcuts. I love you. You solved my problem..

Posted on Feb 29, 2008

@Shortcutls

Thanx a lot. my printer problem is solved by following your steps.

Thanx again.

Posted on Feb 25, 2008

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Is there a tab to pull out for the cartridge.

Chances are, you got a bad cartridge.  Get your money back.

Posted on Oct 27, 2007

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1 Answer

All the light flashing


Try this procedure as mentioned.if any mistake in trying the procedure then retry from first step again.so read it carefully and try it. Brother ML-2040 Toner Light Reset
When replacing the toner cartridge in the Brother HL-2040 with a new cartridge (compatible or remanufactured) the user may experience a problem with the toner light staying on, even with the new toner installed. The procedure below has worked for many folks, so give it a shot.
Open the front cover of the Brother HL-2040 and leave open while completing the following steps:
1.) Turn the printer off.
2.) Hold the ‘go’ button while turning the printer on. All panel lights should be on.
3.) Release the ‘go’ button once all lights are off.
4. )Press the ‘go’ button 2 times.
5.) Pause.
6.) Press the ‘go’ button 5 times.
7.) The toner light should be off.
8.) The paper light should be on.
9.) Close cover. The ready light should be the only light on.
Once all steps are successfully completed your “low toner” light should be fixed.
------------- From Brother Service Bulletin


1. Open the Front cover
2. Press and hold the GO button
3. Power ON the printer while continuing to hold the GO button
4. Once the 3 LED’s are lit, release the GO button
5. Press the GO button 2 times. This will cause the LED’s to light solid
6. With the LED’s lit solid, press the GO button 5 times
7. Toner Life End will then reset
8. Close the front cover.
----------- Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Aug 02, 2010 | Brother HL-2040 Laser Printer

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Toner light is flashing and printing has stopped


Hello ,

This problem is a common issue and easily fixed.
When putting in a new toner cartridge, the printer usually automatically resets the toner count.
In a situation like this, the printer did not automatically do the reset and so we must manually reset the printer.

To manually reset the printer, first, remove the toner from the printer and separate it from the drum unit.

With the toner cartridge in hand and the brother writing facing you, look to the left side of the cartridge. You should see an arc shaped opening with a white tab in it.

The tab is set at the right position and must be pushed back to the left side of the opening.
To push the tab back, you must turn the grey gear attached to the front roller upwards as you push the tab.

Once the tab has been placed to the left position, the printer will accept it as a new toner cartridge.

Thanks,

Pat

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There is a window on each end of the toner cartridge that you can cover with electrical tape and keep printing, it shines a light thru and when the toner is too low it says it's empty. The weight can be misleading.

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I got exactly the same problem and the "reset" didn't do anything. I fixed it by putting a piece of duck tape on magic eye on the cartridge.
Fallow those step to do the same thing as me:
  1. Open the front panel.
  2. Remove the toner and the drum
  3. Remove the toner FROM the drum
  4. On each side of the toner, there should be a little glass. Put the piece of duck tape on one of them. I put mine on the right side.
  5. Put everything back in.
  6. Turn on your printer if it's not already.
  7. Now, the low toner light should be gone and the green light should be on.
Now, you can really empty your cartridge.

Apr 06, 2008 | Brother HL-2040 Laser Printer

1 Answer

I put a new toner cartridge in and the toner light remains on and will not print.


Actully i have hl-2040 brother printer
the problem is no lights are on
ready light not started plz give
me suggession my mail id is gmcharankar@yahoo.co.in

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Dont recomend refills causes too many problems, like you are experencing, put in a real brother toner should fix problem.

great link to explain of lights on panel

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