You need a new screen backlight. I was an Acer Repair guy a few years back and its definatley a physical thing. Only other possibility is the dim seetings are set to pretty much 100. If turning the brightness up which you can do from the keyboard fails call acer repairs for the part number or send it in for repair.
The power to the Xenon tubes that backlight the LCD screen has failed.
This can be caused by:
1. Power invertor failure.
2. Cable damage.
3. Motherboard fault.
Suggest you visit local repair centre and ask for quote as this is not an easy repair.
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