Question about Kenmore 64802 Top Freezer Refrigerator

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Not cooling my refrigerator fan is running but the fridge and freezer are cooling very slowly and not freezing ice.

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Re: not cooling

If you still have this problem I would like for you to check to see if the fan below the refrigerator is blowing. This fan is called the condenser fan and is located beside the compressor in bottom rear under the refrigerator. If it is not running It may have a piece of paper or mouse or something lodged in the blade or it may just have bad motor bearings. If you use an exterior fan to blow air under the refrigerator it will cool again till you can replace the bad condenser fan motor.

Posted on Nov 22, 2007

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Fan is running but the fridge is not cooling at all

Its defrost problem, the freezer should cool, then freeze, then defrost cycle should start. In your case freezer is cooling, then freezing, but its not defrosting. That's why fridge section is not cooling.-------

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1 Answer

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actually, freezer fan has to come on otherwise how is the fridge supposed to cool.(fridge draws off from the freezer compartment). check if there is power to the fan. if freezer is nice and cold and fan does not run(assuming there is no power to the fan at that time, then you would need to check your freezer thermistors after that, your board. all this is assuming you dont have a blockage or shortage of gas in the sustem.

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