Need to buy 2 more telephones compatible with the ones we have

Good morning,

How do I retrieve voicemail messages on this system?

The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines

For each button pressed, a display similar to the following appears:

Automatic Line Selection

5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

The phone may have the same extension as another phone in the system. Unplug it from the power and take out the battery for a minute. Then plug it back in. It should take a moment to find other phones on the system and assign itself an extension number.

You may also have a line reversed on that phone. Check to see if line 1 is line 1 on all of the phones. Then line 2, 3 & 4.

Another thing to check is the DSL filter. That phone may need a filter on the line to keep your DSL from interferring. If it has one replace it.

http://phone.manualsonline.com/ex/thread/view/idThread/1810597


http://www.retrevo.com/s/GE-25414RE3-Telephones-review-manual/id/2877ag907/t/1-2/

Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]

• Establish a conference call between yourself and two other parties.

1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press [Feature] [3].
5. Press the line or intercom button of the first held call.
6. Press [Rls] to end the conference call

• To remove yourself from a conference permanently (unsupervised conference):

• Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
• To put a conference on hold:
• Press [Hold]. The other two callers can still talk to each other.
• To split a conference:
• Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
• To disconnect one party:
• Press the line or intercom button of the caller you want to disconnect, then press [Rls].
• Press the line or intercom button of the remaining caller to resume your conversation.
• To independently hold two calls:
• Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

The newer model RCA phone will do music on hold. There is a jack on the back of each phone, you plug a cd player or MOH device into it and it will play on ALL of the phones(not just that one).

make sure each and every phone has its own ID. That solved problems for me for all but one phone.

Is one of the 2 phones transformer plugged into a power strip? If so, try putting it directly into the wall, most power strips do not pass the signal properly

Each telephone must be connected to line 1 and line 2 for
proper operation. The remaining lines 3 and 4 may — or may not —
be connected to each station as you desire. First plug in the battery, then the phone lines (1 & 2 are mandatory), and third the power cord. If your intercome LED is blinking red and green, then press: STORE IN, followed by "INTERCOM" followed by a free intercom# (i.e., any of the memory buttons 1 through 16 not already assigned to another telephone set. Then wait for the phone to go through its initiation sequence during which it searches each of the four possible lines. After that concludes, you should get dial tone on your active lines. :-) Marco

Each telephone must be connected to line 1 and line 2 for
proper operation. The remaining lines 3 and 4 may — or may not —
be connected to each station as you desire. First plug in the battery, then the phone lines (1 & 2 are mandatory), and third the power cord. If your intercome LED is blinking red and green, then press: STORE IN, followed by "INTERCOM" followed by a free intercom# (i.e., any of the memory buttons 1 through 16 not already assigned to another telephone set.) Then wait for the phone to go through its initiation sequence during which it searches each of the four possible lines. After that concludes, you should get dial tone on your active lines. :-) Marco