Question about Acer Aspire 3680 Laptop

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I was installing a program, and the screen went black adn the system shut down.

I was installing a program, WoW, and the screen went black and shut down. it may be a battery thing, because on the front the battery light is flashing orange when i hit the power button. However when i plug the ac adapter into it nothing happens, same orange light problem. i think the ac adapter is working because it has a green light while it is not into the comp but plugged into the wall and when i plug it into the comp it flashes a dim green. any assistance would be great.

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Re: i was installing a program, and the screen went black...

Remove battery and try ac-power if laptop boots up then battery need replacing but if no laptop bootup then take it to be repaired and tell the tecnition what happened and he or she will try other options to get you going again. good luck on problem.

Posted on Aug 14, 2007

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I have an acer aspire that i just got yesterday. i tryed to start it up last night and it started up. than i went to installed my internet stick on it the installion worked and than it went to a blue...


Because the laptop is brand new there is nothing else we can tell that you haven't already done.

The only other thing that I can suggest is safe mode. If you can see the Acer logo or post information when you first turn the laptop on then repeatedly press the F8 key to get to the advanced boot options menu and then choose safe mode from the top of the list. Wait until the computer has booted and then click on the Start Menu > Control Panel > Uninstall a Program. Look in the list of installed programs for the internet dongle software and try to uninstall it.
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  4. A screen stating "Starting Acer Erecovery" should appear.
    (Release ALT and stop tapping F10 at this point)
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Choose option 1 and follow the instructions. If you have set up a password for Acer eRecovery then have it handy to enter it.

If after all this you are still getting the same symptoms then I suggest that you take advantage of the warranty and take/send the the laptop back as being defective.

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You can repair windows without deleting your files. Your files will still be intact. To do this, ff. these steps:
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