Question about SanDisk Sansa e260 MP3 Player

1 Answer

I got a used sansa e260 mp3 and my computer won't accept it?

Yeah, my boyfriend gave me his and it worked perfectly on his computer. I have it now...and the cd. I installed the media converter so i'm guessing that's the only software i got to download from the cd. the problem when the mp3 is connected to my computer, it won't appear in the "my computer" file, so i can delete songs or videos, etc. You know the "Found New Hardware Wizard"? it comes out everytime i connect the device, so i know i got to install it but when i'm going through the process, an error appears saying that "This Device Cannot Start." I've checked everything, and it's alright, but i still don't know what the problem is.

My computer program is "Windows XP"
and it can access the mp3 by using mtp mode (only).

thanks
please help

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  • SanDisk Expert
  • 652 Answers

Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier

Posted on Mar 24, 2009

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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mixmaster
  • 626 Answers

SOURCE: Sansa e260 won't accept pictures

Are you using the Sansa Media Converter to convert / transfer the photos?

Thats the only way to get photos / videos on the Sansa Products.

The Sansa Media Converter is here if you need it;

http://www.sandiskthailand.com/images/SansaMediaConverter.zip



Best of Luck.

Posted on Oct 25, 2007

  • 5 Answers

SOURCE: Computer will not regognize Sansa e260 at all

Maybe the problem is not the player or what you are downloading but the program you are using to get the music on your player. I had a similar problem and I just had to use a different program to load my music.

Posted on Jan 02, 2008

  • 1 Answer

SOURCE: Why does this happen to my converter/e260? (pic)

the sansa media converter is only used for videos and pictures.
for song you go to my computer and u will see that it says sansa e260 you click on it then it will have files for music vieos pictures and recoding click on music and drag ur music on to it.

Posted on Jan 17, 2008

  • 2 Answers

SOURCE: sansa e260 won't accept songs

Hi Janworks4u. Question for you... Did your mp3 work fine with WMP 10? I ask because WMP 11 is known for causing problems w/mp3 players. You can try reverting to WMP 10 to see if that fixes your problem. To do this:

click START, click on CONTROL PANEL, ADD OR REMOVE PROGRAMS (look at the top center of the Add or Remove Programs box that pops up for a little square you can click on that says "show updates." Click that box and then scroll down to WMP 11. Click to change/remove. A box will pop up confirming that you will revert to WMP 10. NOTE THIS WILL NOTE DELETE ANYTHING FROM YOUR COMPUTER! All of your music that is in WMP 11 will still be there in WMP 10!

Now you can try to load your songs back on through WMP 10 and hopefully it'll work for you. Good luck!

Posted on Oct 03, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Sansa e260 will not connect to computer

Unplug the Sansa from the computer. Turn it off. Hold in the REC button. Reconnect the Sansa to the computer while holding in the REC button. After 10-15 seconds of continuing to hold in the REC button, a window should pop up saying "Found New Hardware Wizard." Complete the Wizard.

-Tha Mp3 Doctor

Posted on Dec 29, 2008

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How install a driver for Sansa e260


Download the software after you run the link below ....Put check next to converter/firmware update/Manual download...run the programs follow instructions.......(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) here is the link After installation connect your sansa......
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1 Answer

Sansa e260 won't accept pictures


Are you using the Sansa Media Converter to convert / transfer the photos?

Thats the only way to get photos / videos on the Sansa Products.

The Sansa Media Converter is here if you need it;

http://www.sandiskthailand.com/images/SansaMediaConverter.zip



Best of Luck.

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