Question about Virgin Electronics VM-500 MP3 Player

4 Answers

Music Management Software for Virgin VM-500

The website www.virginelectronics.com no longer exists. In the past I had to reformat my VM-500 and reinstalled the virgin software (from their site) and reloaded all my music etc. This MP3 player only works with media player 10 and requires the music management software to be installed. The music management software never came on a disk but was on the hardrive of the MP3 player and of course I lost this when I formatted. Their website is no longer around, so where in the world can I find the Virgin VM-500 music management software ?? I have trying searching for it all over the web with no success. Can anyone out there help me ?

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  • boomer2 Nov 18, 2007

    I have the same problem. have you found the music management software yet?

  • NguoiPhap Dec 08, 2007

    http://a.b.vcdz.free.fr/vcdz/MediaMonkey...
    http://a.b.vcdz.free.fr/vcdz/Virgin_Play...
    http://a.b.vcdz.free.fr/vcdz/PP5020.MI4

    hi all,

    my constribution for all virgin 5GB virgin USER

    PP5020.MI4 is the firmware 01.09 golf
    bootloader 1.02
    date 02/11/2005

    Virgin_Player_5gb_VM-500_setup.rar
    is driver or plugin for Music manager Windows Media Player 10
    WMP11 doesn't work anymore si we'll use MediaMonkey <== work 100%

    MediaMonkey.Gold.v2.5.5.998.Incl.Keymaker.rar
    is the Music manager to replace WMP11

    The End.
    have fun.

  • Anonymous Feb 04, 2009

    this device says:oh dear!this hard drive isn t working properly seek help at virgin electronics.com

  • Anonymous Mar 01, 2009

    Yay it helped me:d thx a lot

  • valeria26 Apr 10, 2009

    The website www.virginelectronics.com no longer exists. In the past I had to reformat my VM-500 and reinstalled the virgin software (from their site) and reloaded all my music etc. This MP3 player only works with media player 10 and requires the music management software to be installed. The music management software never came on a disk but was on the hardrive of the MP3 player and of course I lost this when I formatted. Their website is no longer around, so where in the world can I find the Virgin VM-500 music management software ?? I have trying searching for it all over the web with no success. Can anyone out there help me ?

  • Anonymous Apr 22, 2009

    worked for me thx guys

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4 Answers

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Hey XXGiltchXX

still having problems with virgin 5gb mp3 player? email me at wumanz105@hotmail.co.uk tell me the problem and i may be able to help you.

i am not an admin of this site, just trying to help other users cos ive had similar problems. but all fixed now.

Posted on Apr 11, 2008

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Man, you mod's or admin's need more advice and help, your uploading complete non-sense! weee need help with our VM-500 players. If your not going to help why bother wasting bandwidth. We need Firmware upgardes not a single file!! we need the installer to Install the firmware!

Posted on Apr 02, 2008

  • XxGLITCHxX Apr 14, 2008

    how to fix this problem? simple....Download the P2505.MI4 file loacted in the link above. Format your Virgin 5GB player. In the root or F:\ of your Player. Create a folder. Name this folder as "System" drag the P25025.MI4 Into this folder. Un-plug the Virgin player and boot it up. This will re-load all folders and fix the player. Now, Plug the Virgin player back into the PC download the "Virgin5Gb_file_.rar" (located link above^^^^) and extract and run the installer. Re-boot the machine and finish install. Once that is done get Windows Media Player10(un-install windows media player 11 it will go back to 10) if you have Windows media player 9 it will work too!. Hook up the Virgin player, go to the "SYNC" tab, and browse for the music located on your PC/Hardrives. Now select the music you want! SYNC it, to the player and voila! it shall work. as i fixed someones player on here already. These mod's/admins know nothing of what the word "Help" Means. Im supprised they succesfully logged into this site -_-

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I have some problem :((

Posted on Dec 01, 2007

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Thanks!! NguoiPhap's response and corresponding links (provided below) on Dec 8, 2007 solved my problem!
http://a.b.vcdz.free.fr/vcdz/Virgin_Player_5gb_VM-500_setup.rar
http://a.b.vcdz.free.fr/vcdz/PP5020.MI4

The first link is a zip file that contains the setup file for the VM-500 along with the user guide that explains how to resolve the "Oh dear! this player is a piece of junk" (okay, so I ad libbed). The 2nd link is for a critical file missing from the set up. The solution is basically 3 steps:
1) Plug in your VM-500 into your PC and right click to select "Properties" and then select "Format" to clear everything out of the device to start from scratch.
2) After downliading the zip file from the "setup" link above, unzip and run the setup.exe program on your PC. It will detect the VM-500, install the firmware and the system folder and subfolders.
3) Using the 2nd link above, download the file PP5050.mi4 to your PC and then copy it to the system folder (not the subfolders) in your VM-500.
That's it! Your VM-500 should be all fixed and should bring up the "device tour" tutorial. Thanks so much to NguoiPhap for providing! -Hank

Posted on Mar 01, 2010

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Posted on Jan 02, 2017

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I have fixed this, and I hate this player, however this is the solution

I've uploaded ALL YOU'LL EVER NEED on this rapidshare link, I format my player and bringit back to life with only this...
http://rapidshare.com/files/106001227/Player.rar.html

1.- unrar to the player
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3.- excuse my english...
any further problems --> msn: sebastianoo7@hotmail.com

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Apr 08, 2008 | Virgin Electronics VM-500 MP3 Player

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do you have the update file for the player? (from virginelectronics.com) if you do then please send it to me at wumanz105@hotmail.co.uk. i can help you solve this problem.

Mar 22, 2008 | Virgin Electronics VM-500 MP3 Player

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Help! Virgin 5gb problems


hello, mind copying your Whole VM-500 Harddrive and backing it up and sending me the files?

i need the whole root of your VM-500 player! please

email: suzuki_hayabusa_kidd@hotmail.com

take the files copy to desktop (without music) and put them into a folder. Take the folder and zip it (right click send to Compressed .Zip folder) or use Winrar.

Once that is done upload @ www.sendspace.com once uploaded email me the link so i can download the Backup!! please!! and thank you!!

Mar 19, 2008 | Virgin Electronics VM-500 MP3 Player

1 Answer

Virgin VM-500 problems still


I have fixed this, and I hate this player, however this is the solution

I've uploaded ALL YOU'LL EVER NEED on this rapidshare link, I format my player and bringit back to life with only this...
http://rapidshare.com/files/106001227/Player.rar.html

1.- unrar to the player
2.- try if it works, if not go to 2.1
2.1.- install the software, included in the rar file, then try if it works it should

IMPORTANT: when you have manage to make it work do this, it will save you a lot of time

1.- browse your player to the system/data folder and backup those files, if you get any future troubles (like no music found, strange characters instead of artist's list) replace those files with your backup, backup those files always after adding new music!!!

2.- save the rar file I've uploaded, if you have the wmp plugin already installed and you get the "Oh dear this hard disk doesn't work" message again, just format the player, and put every single file from the rar to the player

3.- excuse my english...
any further problems --> msn: sebastianoo7@hotmail.com

4.- help other virgin 5gb users

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Not working properly


i have the firmware file. but i want exchange the musc management software. if you can help me, i can help you my e-mai mihai_the_first01@yahoo.com

im Romanian :D

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1 Answer

Music management software


http://a.b.vcdz.free.fr/vcdz/MediaMonkey.Gold.v2.5.5.998.Incl.Keymaker.rar
http://a.b.vcdz.free.fr/vcdz/Virgin_Player_5gb_VM-500_setup.rar
http://a.b.vcdz.free.fr/vcdz/PP5020.MI4
hi all,
my constribution for all virgin 5GB virgin USER
PP5020.MI4 is the firmware 01.09 golf
bootloader 1.02
date 02/11/2005
Virgin_Player_5gb_VM-500_setup.rar
is driver or plugin for Music manager Windows Media Player 10
WMP11 doesn't work anymore si we'll use MediaMonkey <== work 100%
MediaMonkey.Gold.v2.5.5.998.Incl.Keymaker.rar
is the Music manager to replace WMP11
The End.
have fun.

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I saved the management software before I formatted the drive but I need the virgin software disc to repair the drive now. Contact me and we can make a file swap. regards Mike

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