Question about SanDisk Sansa e250 MP3 Player

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Frozen white/stripy screen this time!!!!

Once again during syncing music an error message occured which seems to cause the player to freeze with white screen. it is the 2nd time it has done this and it took all day for it to decide for itself to switch off!! Any ideas why this occurs. I am using WIndows media player to rip & sync and not the convertor that comes with the product. could this be the problem perhaps. Mind you I have managed to rip/sync 3 cds at a time before the error occurs which causes the freezing. Holding the power switch down does not seem to do anything. Seems that just have to wait for it to decide to rght itself. Any advice much appreciated. Ta Jo

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  • cavebear Aug 16, 2007

    Thanks for this info. pressing the power switch does NOT turn off the player however. It just hangs with the white screen for ages - took all day the first time it happened - don't know how long the 2nd time - cos I went to bed!! However I will update the firmware to the latest one - this is good advice Thanks

  • cavebear Aug 17, 2007

    Pressing the power button does not switch off the player. It stays as a white screen until the battery runs down. Maybe it is a dud and I need to take it back - wish I could locate the sales docket!!!



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Heres aa easy way press the power button for 20-30 seconds and then it will reset and u can start from there.

Posted on Aug 16, 2007

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Press the power/menu button until the player turns off. after than perform recovery mode and try to update the firmware of the player to the latest one which i believe is .18A. :D

Posted on Aug 16, 2007

  • Micheal Thompson
    Micheal Thompson Aug 26, 2007

    what is the issue dancewhit94? how are you adding songs to your player drag and dropped? or by using windows media player? if by drag and dropped try to reformat the player then transfer songs using wmp



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Please follow the same steps if the error occurs while syncing content other than music (applications, podcasts, and so on), but deselect the content that stops the sync. Deselect one type of content, then attempt to sync. Continue until you sync without error. Deselect Apps last, since restoring your Apps would take longer than restoring other content.
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If the steps above do not resolve the issue, attempt to sync with iTunes while logged in as a new admin user. Follow these steps to create a new administrator user:
Windows XP, Windows Vista, and Windows 7 From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
Mac OS X From the Apple menu, choose System Preferences. Choose View > Accounts. Click the "+" (you may need to authenticate to be able to click this). Give the new user account a name and short name and enter a password. Select the checkbox for "Allow user to administer this computer". This makes the user an admin user. Click Create Account. Log out and then log in to the new account. If the error does not occur in the new user account, other content is causing the error. Proceed to the next section.
If the error does occur in the new user account, the issue may be caused by content downloaded or created on the device, such as podcasts and voice memos. Removing content from the device may address the issue.

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When syncing is finished, turn on your iPod / iPhone and you should notice that the message is gone. Type in your password and the disabled message should be gone.

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1. download the firmware software from here
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3. remove the battery from your mp3 player
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Sansa e260 problems : Music files freezes the sansa and restarts it.

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Download the Sansa Recovery Tool from the Sansa website.
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Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

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E250 Sansa MP3 - white screen - not responding...

My sansa did the same thing while I was listening to it. My suggestion is to register it on and if it is less than a year old, they will replace it. I sent mine for a replacement today, and I should get my new one soon.

Aug 13, 2007 | SanDisk Sansa e250 MP3 Player

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