Question about Whirlpool GS6SHEXNL Side by Side Refrigerator

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Whirlpool gd5shaxkqoo side by side ice maker

Ice maker will not make over a half full bucket of ice. Have checked ice maker motor, thermostat and heater element. Checked diagnostics code, get 3 pulses. Dis-connected receicer board and jumpered black to black-white wire, still only get 1/2 bucket of ice. Freezer temp. is 5 deg or lower. Ref was purchased in Nov.,2001, but it appears to have the 2002 design boards in the RF circuit. Any help will be appreciated, doing this for a disabled lady, don't want to buy any un-nesseary parts.

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Hi. It takes approximatly 3 days to fill the ice container. If it is filling it half way, it should fill it all the way. There is no reason for it to stop making ice unless a cube gets stuck occasionally. Try replacing the water filter. If you are using reverse osmosis to filter your refrigerator water then that is your problem. Refrigerator ice makers don't work well with most reverse osmosis systems. Good luck, Mack

Posted on Feb 02, 2008

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Posted on Jan 02, 2017

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1 Answer

Freezer wont make ice cubes


This is not difficult to troubleshoot.
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  • When the bucket is full the arm is up the maker is off.
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  • If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
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The ice cream maker should have a container inside of the larger outer container. The ice cream mixture goes into the inner container and the outer container holds the ice-salt mixture.
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