I've been using the URGE music service to download music onto my mp3 player, and its worked for eight months. Today I got a message telling me to "Synchronize to continue your subscription". I checked the music service, and everything I downloaded can still play on my computer, but even after I synchronized the mp3 player the message would still appear. How can I fix this problem?
I also did more research due to my device didn't have the USB Mode under the setting menu on the device
1 go to this website first and download and install the updater software http://www.sandisk.com/Retail/Default.aspx?CatID=1376
2 follow a long the directions of the software
then try the above solution of KP78
I did a search on "synchronize to continue your subscription" and found this solution on another forum. I tried it and it worked.
"Just changing the sansa transfer mode will fix this issue:
If the Sansa player shows MSC, change it to MTP:
1. Eject the device and unplug it from the computer. 2. On the device, push the Menu button. 3. Go to Settings > USB. 4.
When you see 2 settings, Auto Detect and MSC, select Auto Detect. (Auto
Detect causes the Sansa player to use MTP whenever possible.)
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Your Windows Media Player may need to be updated and the player may need to be formatted. Please try these steps:
1) If you do not have it installed yet, please install the latest version of WMP10.
2) Download and install the quick fix from:
3) Format m250 device using the Sync mode in WMP.
4) To test, transfer songs to the player using the software for your subscription music service.
The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.
I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:
" Are you sure the player is in MTP(plays for sure) mode when you transfer it? You
can check by going to settings>usb mode on the player itself. I
think it needs to be for you to use library files like that. " (This worked for me)
"are you copy and pasting the files? if so you will need to use WMP to
sync the files. copy and paste might not be transferring the license." (didn't try this -- didn't need to)
the best way to put music into the mp3 player is by using windows media player 10, click on sync and put all the songs you want in the sync list then click on start sync and it should sync properly without any problems.
You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.