Question about Thomson Lyra PDP2860 Digital Media Player

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Thomson PDP 2860 20 GB MP3-MP4 player

When i turn it on all i get is USB Safe mode "please update files for proper device operation and cant do nothing else please help

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Re: Thomson PDP 2860 20 GB MP3-MP4 player

I formated my lyra pdp2860 and it lost the file system so i need to download the right free file system.

Posted on Oct 02, 2010

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I have mitone mp4 player (MITMP26) 4 GB . I have a problem. USB device don't see my computer. Windows 7 64 bit. Please help me.

Hi, player not recognized by the computer

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from
- Run the hotfix.

For MAC users, see Sansa player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.

SOLUTION 2 - Refresh the driver

STEP 1 - Connect the Sansa player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
2. Click Device Manager on the left pane.

NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are mitone mp4 player Connect and mitone mp4 player Express which only use MTP mode. MTP mode is the recommended and default method for mitone mp4 player Players when used with Windows OS.

The mitone mp4 player player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.

STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

SOLUTION 3 - Connect using MSC mode
Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.

If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the mitone mp4 player firmware

NOTE: mitone mp4 player Express and mitone mp4 player Connect do not have MSC mode. For mitone mp4 player Connect you can try reinstalling the firmware using the Connect Recovery Mode.

Additional troubleshooting notes:
If you have replaced the mitone mp4 player Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting.
- Try connecting on another computer.
- Try using a different USB cable
- Try connecting to the back USB ports which may supply better power.
- If only MTP mode is not working, try reinstalling Windows Media Player
For Windows XP try also download and install the MTP Porting Kit.

Hope that helped And please don't forget to rate me..

Have a nice day....

Feb 19, 2011 | MP3 & Digital Media Players

1 Answer

I downloaded music on mines and now i cant find it on here no more


Run anti virus. Connect your device to your pc and scan for virus. This might recover affected files.

Most usual virus attached with downloaded files activate on mp3 and mp4 and will hide all your files. The files will still be in there if you look for it as removable drive on your pc. It seems that folder where it was saves was in hidden mode.

I do suggest you reformat your player and download safe music files.]

Hope it helps

Dec 13, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

Every time i turn it on it says usb safe mode

RCA audio/video jukebox is refuse to turn of and on,it always wrte USB safe mode, later it will write don't remove the cable it's transfering data.or unpluge and reset. what will i do to off it.

Jun 20, 2009 | Thomson Lyra PDP2860 Digital Media Player

1 Answer

MP3 player does not turn on


It looks like you need new battery.

May 26, 2008 | Thomson Lyra PDP2842U MP3 Player

1 Answer

I cant get my mp4 player to download music

This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Dec 25, 2007 | iLO (2 GB) MP3 Player

2 Answers

File system corrupt

I don't know exactly which model of the Thomson Lyra you have, but you can visit the Support page on their website, find your particular player model, and download software updates that might help solve this problem.

Nov 09, 2007 | Thomson PDP2812 (5 GB) MP3 Player

1 Answer

My mp4 cant play movie!

use the media converter software

Oct 27, 2007 | iLO (2 GB) MP3 Player

1 Answer

Neeed help

Try a format, Over a period of time your info can get corrupt from transering music back and forth. To format plug it in to usb. Go to my computer It shows up as a removably disc, usually drive f: Right click on drive f: (or the approriate drive) and click format. Let me know what happens, you will have reload the player, also try bypassing the software you are using to tranfer, by opening up drive f: and clicking and dragging your music into it , or you can copy and paste it into drive f: L8R

Sep 17, 2007 | Thomson Lyra PDP2860 Digital Media Player

1 Answer

Thomson Lyra Jukebox pdp2860 av system files problem

go to this page, and follow the instructions, i had this same problem, and i fixed mine

Jul 23, 2007 | Thomson Lyra PDP2860 Digital Media Player

2 Answers

Error Message on start up

go to this page, and follow the instructions, i had this same problem, and i fixed mine

Apr 12, 2007 | Thomson Lyra PDP2860 Digital Media Player

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