Question about SanDisk Sansa e260 MP3 Player

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SanDisk Sansa E260

When I connect my device to Rhapsody it will scan for tracks and when its done it shows me the names and albums but not the artists on my computer. On the player it still has the artist. So I think its a problem with my laptop so i planned on transfering the tracks from the player to the family computer then delete the files off the device then but them back on. But when I connect the device to the family computer it only shows 14 out of 400 tracks. Whats really scary is that those 14 tracks I put on in the last 24 hours. I guess the player is OK but Rhapsody is acting up. What should I do?

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Re: SanDisk Sansa E260 - SanDisk Sansa e260 MP3 Player MP3 & Digital Media Players

Resync using Windows Media Player instead.

Posted on May 23, 2008

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My sandisk sansa e260 mp3 player wont trun on it goes to the start up screen and thin keeps repeting that screen how can i fix this does any1 know?

Hi, the Sansa E260 is a portable MP3 player released by SanDisk in 2004. Several problems may cause the E260 to not function as intended from time to time. Common problems that occur are the device freezing, album art not appearing on the screen when a song is playing, pictures not filling the screen size and missing information on the separate tracks. You can troubleshoot the device and fix many of these common problems without the need of a service technician.

1. The Sansa E260 may freeze or function in other unexpected ways from time to time. This generally occurs when the unit's software has developed an error. Reset the device to clear the error and return the device to normal working operation. A unit reset is similar to rebooting your computer. You won't lose any data stored on your device.

To reset the E260, press and hold the "Power/Menu" button for about 15 seconds. The device will be forced to power down, during which the error will be cleared. You can restart the E260 as normal once the reset is complete.
Album Art Does Not Display
2. The E260 supports viewing album art on the display screen during the playing of a song. You may find that your album art is not showing up on the display when music is playing on the device. To fix this, make sure the associated album art file is in the same folder as the song being played. You will need to connect the E260 into your computer to move the album art files into the music folder.
Photos Aren't Full-Screen
3. Photos displayed on the E260 will not show up as full-screen shots if they are not cropped to the correct dimensions. The E260 software does not support stretching pictures to fit the full screen. To ensure your photographs will display on the full screen, crop the images to 128x64 in photo-editing software prior to transferring the image on the E260.
Unknown Artist or Album
4. The E260 displays information about each song using the ID3 tags associated with each track. ID3 tags hold information such as the artist name, album name, track number, year it was released and other information. If the E260 shows an artist or album as unknown, the information in the ID3 tag was not filled in. You can insert information into the ID3 tags from your computer.

To change the ID3 information, right-click on the music file and choose "Properties." Click on the "Summary" tab and choose "Advanced." The ID3 fields will display in the window. Insert any of the missing information and click "OK." When you upload the song onto your E260, the newly inserted information will show up in the display.

Hope it helped...

Feb 23, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

When on click on my sansa e260 in Rhapsody I see

Try the following method to see what is on your Sansa e260

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.

If you want to delete some or all of the files do the following:
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps

Nov 29, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa 260


Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully.

Step 5:
Enjoy using your Sansa E260, just like I do. (I love this player)

sorry for so much writing it pays off read this to

) Unzip the downloaded zip file and extract the file pp5022.mi4

2) On your Rhapsody device, go to "Settings" -> "Mode" then select "Rhapsody"

3) With the data cable, plug the USB connector to the USB port on the PC, verify “Connected” is shown on the e200R display

4)On the PC, Check for device “Sansa e200 (E:)” under My Computer.
NOTE: the actual drive letter might be different

5) Drag and Drop pp5022.mi4 from your PC to the root folder of E: drive.
NOTE: Do NOT drop it to “Sansa e200R Rhapsody” device which is the MicroSD card slot

6) Unplug your Rhapsody device.

7) Your Rhapsody device will restart and perform a firmware upgrade and restart again.

When done, go to main menu “Settings” -> “Info” and verify the current version number.


Nov 13, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Player stopped working with rhapsody

Uh, I had a similar problem which was extremely difficult to solve. What you want to do is reformat your entire MP3 player. YOU WILL LOSE ALL THE MUSIC ON YOUR SANSA. But you can simply resynch it.

Aug 23, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Files from Rhapsody Won't Play

Review: Sandisk Sansa e260 mp3 player - Personal Computer World go to this site and see if any of there downloads can help if not email them

Jan 24, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers


Yes you can format the drive. Make sure you update the drivers if needed as well. I hope this helped.


Dec 14, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Connection/ Transferring tracks problems with Rhapsody.

left it charging over night and all the music erased...

Nov 26, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Unerasable Files not a fan of the sandisk firmware specially the low sound...
but, have u tried using another firmware? such as rockbox?

Nov 03, 2007 | SanDisk Sansa e260 MP3 Player

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