Won't load DVD for Initial IDM-7110

First check and see what is happening inside. Take something small and stick n the lock mech, which is the hold that a small part of you top to the player sticks in to tell the unit that it is closed. See if the lense light up and moves up and down and also see if it moves forward a bit and back to start position. If player does not do any of this then with fingers move lense down line abit to see if anything is obstruting path. You can move all the way down then place DVD in and try again