Question about HP StorageWorks ESL712e Ultrium (AA934B) LTO 2 Tape Drive

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Ultrium LTO 2 Tape Drive

Tape won't eject. We replaced our 'friday' tape with Thursdays to try to retrieve a lost file. Ejected Friday's OK but now can't get the Thursday tape out. Consequently, we haven't backed up since 10th August. Anything a non tech can do? Our IT administrator will be in tomorrow to poke around. (PS we're in Australia, currently 11:57am 14/8/2007

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Re: Ultrium LTO 2 Tape Drive

Try holding the eject button down, for a long time, about 20 seconds (1 and 2 and ). This resets the tape drive, the lights on the front should go off, then come back on again. The tape will either eject automatically or will eject after the button is pressed normally.
The only time this dosen't work is if the tape is still out inside the drive.

Posted on Jul 09, 2009

Re: Ultrium LTO 2 Tape Drive

Hold the eject button in for 30 seconds or so

Posted on Aug 19, 2008

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Re: Ultrium LTO 2 Tape Drive

Turn off the tape, turn it back on, press the eject button instantly for two to three times, and you will make it out. regards,

Posted on Sep 14, 2007

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Are you using the correct tape? If you try and use an LTO3 or LTO4 tape then it will just eject.

Does the drive make a clattering sound when first turned on and it goes through its POST ?

If the answer is YES then the drive has had a damaged tape loaded into it and the drive now needs repair.

Goto for repair or replacement options as these are quite inexpensive these days

Also try inspecting your media as per the guide here.

If you find any damaged tapes then make sure to throw them away as should you reload these tapes they will go on to break your LTO drive again.

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Hi John, not sure from your description which light you refer to.

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If the drive has been broken then try contacting who can repair or replace it for you and also look at

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If the problem is with the drive, then contact for replacement costs. These drives are now very inexpensive and it might just be easier to replace the drive.

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Check that 'Prevent Media Removal' is disabled
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