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Posted on Mar 18, 2009

Unable to Remote Desktop Connect to some machines

Remote Desktop connects but all I see is a blue screen on some machines and other machines works just fine.

  • jwcornejo Mar 18, 2009

    Thanks for your reply but I am not using any VM or other software... just the built in Remote Desktop Connection that is included in Windows. For the most part I connect just fine and other times I connect but only get a blue screen and don't see the other user's screen - sometimes it requires both machines to reboot and that's the only workaround I have found so far.

  • jwcornejo Mar 18, 2009

    Sorrry first time using this site so was unsure exactly how to answer... I wasn't clear in posting my issue, I can mstsc just fine to any other user's machine... IT IS when they send a remote desktop assistance request through Outlook/Exchange server when I sometimes can interact w/the other user's desktop session - it says we're connected and the session is running but all I see is a blue/blank/solid screen.

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  • Posted on Mar 18, 2009
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Sounds like a known grey screen issue that a lot o people see when using RDP to VM;s as well. Is a windows thing, rather than VM I am being told.

See this:
http://ubuntuforums.org/showthread.php?t=325868
and
http://communities.vmware.com/thread/158956

  • Anonymous Mar 18, 2009

    Could be an issue with the TSCALS on the second machine you are connecting to.



    Is there a problem even if you console onto the machine?



    Click on start run and type mstsc /console



    then log in the normal way (RDP box appear)



    You can then run tsadmin and through Admin tools check the licensing options (Ts manager) you have and if the TSCAL has expired. This would also be indicated in the eventlog.



    also some other things we can do after that.



    Why the **** rating? Willing to help you though it??

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