Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Can't get quantum to work

First I was unable to download software. So I bought a new laptop for exclusive use with the machine. It has windows vista so I downloaded a patch. I may have but am not positive that the basic software is working. When I try to install autopunch it tells me that futura software is not installed. So I finally get basic to transmit but it tells me I have other things open. I closed all of these open designs and still am unable to transmit. Red light flashes on the machine. Please help me I am going crazy.

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Re: Can't get quantum to work

When I looked at Futura's website yesterday getting information on installing this software on a Vista system, there are a number of things that you have to do, not just download and install the Vista patch.  After you install the Vista patch, instructions are given on how to set the program to run in WIN XP mode and then you have to install the XP patch.  Check the website for the specific instructions.  Now if I could just find a copy of the base software to install (my mother-in-laws computer crashed and no one can find the install CD -- we found the other one and the DVD video disk but not the install).  Singer wants to sell me the program again for $269.

Posted on Oct 11, 2007

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I cannot seem to down load my software onto my computer tried it on vista tried it on windows 7 i am peeved

Have you downloaded the patches for your software to upgrade to Vista? I would suggest that you visit the Singer support page on their website and read through the patches information.

Your software is probably built for XP operating system so you would need to patch it for the newer Vista - there is not yet a patch for Windows 7.

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My embroidery (Singer Quantum XL6000) requires the Windows XP and lower on a computer to acquire additional patterns, will it work with Windows 7?

Mine works with Vista. :)
Just install the XP patch ( and tell Windows 7 to run the software in XP mode.

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Bought the upgrade for my Futura, I have a HP laptop with windows 7, I installed it according to directions and it tells me it failed to initialize security and will not even open up.

Number 1, go out to the Futura support site at and download the patch for Windows 7. On the left hand side of the screen, click on Downloads, then CE100/150/250/350,etc, etc. Make sure you follow the directions CAREFULLY. Also, be sure to completely UNINSTALL all of the Futura software you've already installed and reboot your computer before starting all of the instructions.

If this gives you any problems, I've posted a solution under the CE100 solutions area for running your machine with Windows Vista/7 using a virtual machine program. It's a lot more steps than using the patch, but some people do still need to go this route. Look for it on the CE100 Solutions/Problems home page. Still, you should be fine just with the patch.

Happy embroidering!

Apr 22, 2011 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Just bought this machine and installed the software. When I try to use I get a message: Can not run CF_Splash.dll

It sounds like you are trying to use the software on Windows 7 or Vista. There's a patch at you'll need. On the lefthand side of the screen, click on downloads, then choose CE100/150/250/350, etc, etc. Follow the directions CAREFULLY. Be sure to install ALL Futura software you've already installed and reboot your PC BEFORE starting the new instructions.

If for some reason this still doesn't solve your problem, I've posted a solution that's a bit more involved on the CE100 Problems & Solutions home page for running your machine on Windows Vista/7. Basically, it allows you to run any XP program on Windows Vista or 7 using your old XP software. The Futura patch works for most people, though, so you will hopefully not have to go that route.

Happy embroidery!

Feb 15, 2011 | Singer CE-100 Futura Computerized Sewing...

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Unable to link windows 7 with sewing machine . We are trying to use our laptop which is a Windows 7 and the Furtura sewing machine, but the laptop won't accept the disk. is there another driver we can...

Unfortunately, there is no other disk. There is a patch available at to try. If the laptop is actually spitting the disk out rather than saying it can't read it, your disk may be bad, not just scratched. You may need a replacement. See if it can be read by another PC.

Jul 24, 2010 | Singer CE-100 Futura Computerized Sewing...

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I own a Quantum XL 6000. I need a patch for my sew ware conversion software to download onto my new laptop which uses windows vista. Where can I find this patch?


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For Singer Futura CE 250. New laptop with windows 7? Loaded software & tried 64 bit Vista update patch - it doesn't work. Is the newer patch available for download? Can't use Live Update because...

Update with WIndow 7 support is already available at:

If you applied wrong patches you will have to uninstall Futura, reboot, install from the beginning the basic version and then apply an update

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My software won't run on the vista windows

I had the same problem. I called a singer service center and he told me that was a major issue with the software made for Vista. I was determined to find a solution and finally found a patch. Here you go:

May 12, 2009 | Singer CE-100 Futura Computerized Sewing...

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Can not download software

I too am running vista and had problems installing software ... I called singer support and they walk me through removal of futura ( you have to be sure u remove the already installed clem driver) and ALL futura... then re-install.... my machine is running fine on vista now!!!!

Nov 20, 2008 | Singer CE-100 Futura Computerized Sewing...

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I have just brought a bernina 180 embroidery machine with v2 softare but am unable to open it on my laptop which is run by vista home basic. Was wondering if there is a patch to download, i have been into...

Hi, Unfortunately any of Bernina's software that is older than Version 5 , will not work with Vista. There are some software patches available on the web site, but there is nothing out there that will help you if you have any Version 4 software or older. Version 2 was made back in the Windows 98 days but it should install in a XP computer but you are out of luck with Vista. Microsoft really through out a curve ball to everyone with VISTA as there is a lot of software out there that will not work in that operating system.
Actually the lowest cost solution would be to get a nice used computer that runs Windows XP. You do not need a super fast, state of the art computer to run embroidery programs.
I bought a nice used computer at a yard sale for $10.00 and it even came with the XP install disk. I replaced the hard drive just because they do wear out after a few years, installed XP in it ann that computer is now in my wife's sewing room and it is only used for her embroidery work.
You might have a computer repair shop in your area where you can buy an older XP computer that has been reconditioned. The few dollars you would spend to get an older computer would cost you far less than buying new Bernina Version 5 software. Good luck...bushvideo

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