Question about SanDisk Sansa e200 MP3 Player

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I got a e250 and for some reason when i plug it in it will say connected then couple seconds after it will say disconnected I don't know why though. If someone knows please tell me why it does this. Since this has been happening I haven't been able to put any songs or anything on there so i might need help with that too. Thank you for your help

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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2 Answers

How do you reset the player

To reset the e250, first disconnect it from the computer if it's currently connected. Then press and hold the power button for fifteen seconds.

Oct 07, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa icon will not appear in source window

There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Jun 22, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250 keeps connecting and disconnecting from the computer. every time i plug it into the computer, it keeps saying that it's connected and disconnected to the computer. this switches repeatidly...

If it is flashing constantly, go into Start --> Control Panel --> Printers/Other Hardware --> System --> Hardware --> Device Manager --> and uninstall either the Sansa or the MTP device. Disconnect the Sansa from the computer, and reinstall the software that came with the mp3 player.

-Tha Mp3 Doctor

Jan 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250 won't stay connected to the computer

In this case try connecting the Mp3 Player to a diffrent Slot..........
If still it does the same thing...........
Use a Brand New USB Cable that will fix the Problem,,,,,,,,,,

Jan 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

Take the screws out of the back, take the battery out then put it back in again. This worked for me.

May 02, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

What would recovery mode do for my problem

what resolution are your images? without knowing if your pictures are set to 256 colors thats too low, 32 bit colors are too high. i think that 16 bit is what works.
hope this helps

Feb 10, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers



If for some reason the Format option is gone, then perhaps some of the firmware or settings have been drastically changed or worst, corrupted.

A couple of things you can try:
a. do a soft reset - press on the Power/Menu for 15 seconds;
b. do a full settings reset - Main Menu/Settings/Reset All;
c. do a Format - Main Menu/Settings/Format but all in the internal memory will be erased;

If the above will not work, you can also try:
1. download and run in your PC Sansa Connect Recovery Tool
2. read the How to use the Sansa Connect Recovery Tool and follow the instructions carefully;
3. doing #1 will erase the corrupted files, unfortunately so with everything else. It will then restore the device software to an uncorrupted state.

Hope this be of help/ Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Feb 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 formatting and memory troubles

you should try putting into recovery mode. to do this, connect it to your computer, then push the hold button down so the orange is showing. Next you want to hold down the record button on the side of your mp3 player, now while holding that down also press and hold the power button. in a few seconds it should go to recovery mode. if you need more information, heres a link to the forums.

Feb 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Screen color messed up, won't connect correct

well can you come into recovery mode? hold(activated) push rec button and hold it while start your mp4 if it works get me information about it..

Feb 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa not connecting to computer

try going to recovery mode and upgarade the firmware of the player. Recovery mode = enable hold switch press the record button and press the menu button until it shows welcome to recovery mode on the player.

Jul 26, 2007 | SanDisk Sansa e250 MP3 Player

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