Question about Pure Digital Point and Shoot Video Camcorder

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Software problems? hi - i can see and hear the videos (playback) on the little machine, but they won't play on my computer when i open it up - and the movie mix feature doesn't work either - it goes to 20% and just stops and says there is a file error... any ideas?

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Re: software problems?

Have you loaded the file that came with from cd some suply xvid to install this is a codec for decoding files try another program to import from and convert over to mpeg from avi or asf format you did'nt say which format your files are in. hope this helps

Posted on Aug 14, 2007

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Little green squares appear in video playback

Had the same problem, usually when trying to upscale video ! Try reducing size of video on laptop when using transfer software, see if that helps. With my aged laptop, problem seems to be because my laptop has an extremely slow processor chip, and it just can't keep up with the video !
The software I use, which is free, is Freemake Video Convertor, which gives you a choice of output formats and sizes.

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Mini-DVD playback here is the manual look on page 62 for playback on a pc. you need a dvdrom drive. if you have one make sure you have software like windows media player 10 or 11, or powerdvd to play the movie. as for editing the video is a little bit more tricky. you are going to have to "rip" the video and then combine it in a program like windows movie maker with the other dvd that has been ripped too. when you are done editing in windows movie maker just choose avi or dvd type.

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Have you tried to play the video files through your PC?

With the SD card inserted into a card reader, i woul dsuggest you right click on the '?' files and click 'properties' and look for the file type as it has obviously changed.

When you find the file type, you will need to download the appropriate software to view it.

I know that VLC media player (google it, free software) id an excellent media player and supports many formats.

I hope this helps a little.


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Most digital HDD sony handycam video cameras encode MPEG-2 files in 5.1 surround sound audio. You probably are not hearing sound because your playback software does not support 5.1 surround sound encoded MPEG-2 files. Try using a newer peice of software with the latest codecs installed.

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Assuming the obvious (you have the right kind of tapes, they're not in write-protect mode, you rewind before playing, etc). I recommend that you borrow a tape of the same kind from someone else and check it on playback in your camcorder. This should lead you know understand if you have a playback problem or a recording problem.

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Dirty video head! Playback newly opened blank tape for five minutes, after that eject, reinsert, playback then eject again five times, these will serve as your video head cleaner, never use "video head cleaning cassette tape" for it will only damage your camera. Most camera has built in video head cleaner installed inside and activates only when you insert, initial play/rec, and ejects a tape. If the problem is still there you need pro fix then.[:0)

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I had the same problem. Try this: open the LCD screen so that you can access the playback buttons.Make sure camera is in playback mode. Press the "menu" button. Select "narration" . Switch narration to "off" .Now you should hear the recorded audio when your tape is playing.

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