Question about HP PhotoSmart M627 Digital Camera

1 Answer

Photosmart m627 camera

Hi ya, bought a new cam, when using it,the camera began to shake, then the lens and zoom just froze half extended,so i used the trouble shooting site on the h.p webiste, and got the zoom to retract back, but not its just jammed and not extending or opening and the messahe lens error:m626-31 appears on the screen then it shuts its self off

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  • Anonymous Sep 07, 2008

    i have the same problem .

    i took it to the shop and they fixed for about 2 days then it broke all over again and it was about 30 40 bucks with warranty! so im confused

  • Anonymous Dec 07, 2008

    my camera was dropped and now it won't open it gives the same error m626-31

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  • Master
  • 641 Answers

It sound like a problem with the zooming mechanism, does your camera was dropped down ? In case it dosen't, since your camera is still under warranty, best thing will be sending it to the appropriate factory service center for repair the problem. Good luck!

Posted on Aug 14, 2007

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Posted on Jan 02, 2017

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1 Answer

When I turn on my camera, it says.....Lens Error M627-31


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Nov 10, 2011 | HP PhotoSmart M627 Digital Camera

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I bought a SanDisk 4 GB and my HP photosmart M627 will not format the memory card


The M627 works with SD cards. Your 4GB card is an SDHC card and will not work with this camera. You need to use SD cards, 2GB and smaller.

Jul 29, 2011 | HP PhotoSmart M627 Digital Camera

1 Answer

Lens error please help HP Photosmart M627 Digital Canera


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Oct 12, 2010 | HP PhotoSmart M627 Digital Camera

1 Answer

My photosmart M627 have error lens 30 Help me! Sul display della mia photosmart appare la scritta error lens m627-30 che posso fare grazie!!


try these:-
  • connect it to pc and on it
  • vaccum the barrel of lens
  • changing mem. card and batt. for 2min.
  • shake it.
  • on and off in different positions
  • hit the part near lens softly with palm (trust me this made mine work)

Aug 07, 2010 | HP PhotoSmart M627 Digital Camera

2 Answers

The proble is that my camara has the lens outside, when I turn on my camara appear a message that say lens error m627-31 y then the camara turn off


the motor that drives the lens must be damaged, u need to take it to the local service center to get the camera repaired.

Apr 14, 2010 | HP PhotoSmart M627 Digital Camera

1 Answer

Lens error m627-30 turnt on camera then the lens will not open screen displayed m627-30


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Oct 11, 2009 | HP PhotoSmart M627 Digital Camera

1 Answer

I have a hp photosmart M627 camera. When I turn it on, the lens stays in and comes up on screen with a lens error:M627-31. Can you help please.


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jan 18, 2009 | HP PhotoSmart M627 Digital Camera

1 Answer

HP Photosmart M627 Digital Camera with 7MP


Sorry to day there are no parts or repairs for these cameras.

Aug 03, 2008 | HP PhotoSmart M627 Digital Camera

1 Answer

Camera hp m627


This is probably THE most common failure among digital cameras.
There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jul 09, 2008 | HP PhotoSmart M627 Digital Camera

1 Answer

Camara hp m627


la camara cuando enciende dice error lens: m627-30 que significa eso y como puedo repararla

Jul 09, 2008 | HP PhotoSmart M627 Digital Camera

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