I have 2 e-machine computers both have the same problem.
When i try to print anything from them with my epson printers( R300 & R360)both these computers freeze and then i have to restart them. I have installed the correct drivers from the Epson cd supplied with them and i have tried various usb leads and different usb ports. Any thoughts would be very helpful.
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Re: computer freezes when i try to print items
My solution is to enter bios on both machines and disable lpt printer port and serial port these arn't that inportant then in windows device manager see if there is any triangles with yellow question markks against them next uninstall drivers to printers then re-install them if you have not got spy-ware on board go and get get yourself one and virus killer the 2 programs I use are AVG - Webroot these are brillent programs they stop alot of nasties run these then re-try printing from printers.
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There are a few different causes for this. All of them leading to the "spooler" service to stop running.
The most common remedy is to just reboot the computer. If this fails, there may be a corrupted document in the spool queue that is crashing the service repeatedly here are the steps to clear it out:
For Windows XP (your computer says "start" in the bottom left) 1. Go to the "Start" menu and click "run" 2. in the window that comes up enter "net start spooler" 3. Try printing again. 4. If the problem continues then: 5. Click "start" and "Run" again. 6. enter "C:\Windows\System32\spool\PRINTERS" and click ok and delete any items in there. 7. Close that window. 8. Restart the computer. You should now be able to print.
For Windows Vista or Windows 7: 1. Click the blue "Start" orb 2. In the search box enter "command" 3. The computer will return with several items 4. Right click on the black item that says "command prompt" 5. click "run as administrator" 6. in the black window type "net start spooler" and press enter 7. try printing again, if it fails continue to step 8 8. open the blue start orb 9. in the search box enter "C:\Windows\System32\spool\PRINTERS" 9.5. If you get a permissions message click continue 10. delete all items from there. 11. back in the black command prompt box, type "net start spooler" again 12. You should be able to print.
If you still cannot print, you may have one or more corrupted print drivers. In this case you will need to delete and re-install your printers from the computer using instructions from the manufacturer.
Have you any applications like deep freeze installed on your computer machine? If so uninstall it restart your computer and try to print again. The fact is some programs cause colour malfunction in the computer. The similar scenario I encountered, I had to format the system for the colours to print correctly again. But i have seen where deep freeze cause similar issues before.
Possible a bad video card. If it is intergrated card you can purchase a PCI card and install it very easy. You should have a couple of empty PCI slots. The computer freezing could be a virus or the hard drive is goin gout. Hard to tell if I am not there. If it is a good gomputer you want to keep, I recomend bringing it to a computer shop and having it checked out. If you have any more questions please contact me..Darren
You've tried to uninstall and reinstall the printer driver of your printer. But still no luck. The printer still won't print. Or it would say printing but it won't finish printing.
You can try these steps:
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
reboot the machine. tap the f8 key and select safe mode. boot into safe mode and see if the computer freezes up again.
in the event it doesnt, you have a bad driver or new software on the drive. to correct this go to gateway.com select your model and download any recent updates including the bios. also uninstall any new service packs or software you had loaded recently.
reboot machine and see if you have the same error.
if this continues or it froze in safemode you could have two problems,
1. Corrupt OS files, the fix: Restore Machine after backing up data. 2. GPU having issues and heating up to the point it turns off, the fix: Local repair shop or Gateway replace mobo or local repair shop reflow board.
Let me know what you try and what works! Good Luck!
Please check the following items: Check item 1: The cable may not be securely connected between a printer and a computer, or be about to be unconnected. Check that the cable is securely inserted into the ports of the printer and the computer respectively. If a USB hub is used, connect the printer and the computer directly.