Question about Wolfgang Puck Bistro 1700 Deep Fryer

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Won't come on.

Unfortunately, I let the warranty period expire before trying this fryer. When I did try to use, it wouldn't come on. I did try the reset button on the back of the heating element/control. Is there anything I might try to get this fryer to function?

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Re: Won't come on.

Hi - If you have your manual, check out page 16 for troubleshooting. Make sure the magnetic cord is properly fastened, and the removable control panel with the heating element is properly attached to the outer housing, because it has a safety microswitch which will not allow the control panel to work unless it is properly seated into both grooves in the housing.

Posted on Jan 25, 2008

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Re: Won't come on.

I have a 1.5 quart pot out of a set of pots and pan and on the bottom of the pot is coming off about half way around can you tell me why this is happening.the pot is about 3 years old is it under any type of warranty

Posted on Jul 02, 2011

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How And where do I send my fryer for warranty repair

First, identify the manufacturer. Once you've done that, try the manufacturer's web site for warranty repair. Without the manufacturer's name, I can't help you find the location.

May 13, 2015 | Deep Fryers

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Tank leaks can they be welded

Hi there.
Before having someone to repair tank leak, try to contact first the distributor or much better the manufacturer of the equipment and verify if the unit's tank is still covered by their warranty policy. Fryer tanks as far as I know has much longer warranty period, some manufacturer extend the warranty of their tank up to 10 years, but this is of course under normal use.
Leak on tank can be welded, just make sure that the one who will be doing the welding job is an expert and authorized on that field, otherwise, leak will not be sealed properly and accidents could occur.

Aug 04, 2011 | Vulcan Deep Fryers

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I have purchased 11 brand new imperial fryers and i continually keep having pilots that dont stay lit wnhen i try to turn it to on and its not always the same fryers that have this problem they continually...

Hi there.
With regards to your brand new fryers, I'm sure that the manufacturer has warranty parts and service policy that deals with your present problem. You have to communicate with them to know how far you can go in troubleshooting the equipment, most manufacturers will void the warranty if the equipment is tampered.
Just make use of the warranty.
Visit for fryer Owner's Manual and for the location of the nearest distributor in your area.

Jul 10, 2011 | Imperial IFS40 Deep Fryer

1 Answer

Ready light stays on but oil is not heating

Unfortunately, there's not much you can do about that. If it's under 3 years old, I would say call the manufacturer (800-726-0190) for warranty service w/ the model and serial numbers to see if there's anything they can do, but just so you know their warranty does not cover shipping at all for warranty service. Sorry. :\

Aug 28, 2009 | Cuisinart CDF-100 Deep Fryer

1 Answer

Imperial fryer IFS-40

I had a very simular problem. My fryer would do exactly as you described, but sometimes the pilot light would stay on until the burners tried to re-ignite and then it would go out.
I finally had to call the gas company. They took the pilot light apart and cleaned it. The fryer works perfect now.
Hope this helps!

Oct 18, 2008 | Imperial IFS40 Deep Fryer

1 Answer

How do i get a replacement deep fryer
Warranty Coverage
Limited 1 Year Warranty
Rival warrants this product to be free from defects in materials or workmanship for one (1) year from date of original purchase. If you have a claim under this warranty please follow these procedures
  1. Within the first 45 days from date of original
  2. purchase, defective product should be returned to original place of purchase for replacement (with proof-of-purchase).
  3. Within the first 12 months from date of purchase Rival will repair or replace (at no charge) the defective product if it is delivered freight prepaid during that period to an authorized service station.
To obtain warranty services write to:
Jarden, Direct to Consumer
303 Nelson Ave
Neosho, Mo 64850
Proof of purchase is required when requesting warranty service – SAVE YOUR SALES RECEIPT. This warranty is extended only to the original purchaser and does not apply to commercial use, unreasonable use, or to damage to the product (no resulting from defect or malfunction) while in the possession of the consumer. Rival disclaims all responsibility for consequential, incidental, or commercial losses caused by the use of this product. Some states do not allow this exclusion or limitation of incidental or consequential losses, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights, and you may also have other legal rights which vary from state to state.

Nov 11, 2007 | Rival CF153-WM Deep Fryer

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