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try to change the network settings to AUTO ip 1)utilty/counter 2)admin 3)12345678 4)network settings 5)tcp ip 6 0NEXT top bar tap 7)change to auto ip and restart 8)do the same thing again and check if it gave you a new ip address
This are the the information you need to setup scan to email and maybe you know how to access the web browser to setup the network. first you need to know the smtp host name or ip address, second you must create a valid email address for the copier. To access the web browser input the ip addrress and press enter click administrator and the password is 12345678 or 8 zeros. there are tab system info print, scan and network. click the the scan tab. choose scan to email first thing you will see enable scan to email smtp ip address or host name. enter the right smtp. witch this you can get to your mail server. do not change the port # and that is 25. Input administrator email address and the machine email address and turn on the authentication enter your user id and a password iof there is any.
If the button on the touch screen is not visible for the network settings in the administrator settings there is definately something going on. Try connectng to the web interface by typing the current IP address of the copier into the address bar in Internet Explorer. If you do not know the IP address that was assigned to it then Google for Angry IP Scanner, download, and install it. Let it scan your network and find the IP address that way. If you have the right IP address nd cannot access the IP then try it in Mozilla Firefox. You PC must be in the same IP range for any of this to work.
Once you get into the web interface you need to hit LOGOUT as you are in public mode. Then log back in as administrator. The default password is 00000000 or more likely, 12345678. YOU MUST LOG OUT OF ADMIN MODE. DO NOT JUST CLOSE THE BROWSER WINDOW. This will lock up the control panel and cause problems.
You can change the IP address from the web interface in admin mode.
If none of this works then contact me and I will go further. Hope this helps.
You will need to enter admin mode.
To do this select utility, admin management,the passcode should be 12345678 if not try 00000000 & ok.
Once in admin mode select admin 2, network set.
Press basic setting, press DHCP and set to IP input & ok.
Select IP address & input your desired ip address & ok.
Do the same for your subnet & gateway addresses then press enter, it should then ask you to reset the printer by the main switch ( not the one on the control panel ).
Once restarted you can check if the settings have been stored by outputting a config sheet.
Is there network card is installed in it, if yes then you can configure it with your network go to machine Manu in machine control panel and the in network settings here you can give the IP address and subnet mask after then reboot the machine.
If network card is no installed behind the machine then you can use its built-in USB or and parallel printer without NIC card.