Question about Kensington Mouse-In-A-Box Optical Elite Mouse DB72121

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Re: kensignton wireless mouse, connected but not working

My laptop is recognizing the USB wireless thing that came with the mouse. For about a week it was working fine. Now it reads the USB but when I move the mouse nothing happens. The cursor does not move.

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  • 158 Answers

Have you checked the battries in the mouse as the battries that com with the mouse don't last long and have you pressed the connect buttons on receiver and mouse as somtimes usb power receivers loose connection on laptops try this one. hope this works

Posted on Aug 15, 2007

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Posted on Jan 02, 2017

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