Question about Jenn-Air JCD2295K Stainless Steel Side by Side Refrigerator

2 Answers

Jenn-Air fridge not cooling

I have a Jenn-Air Model JCD2389GES and the refer compartment is not keeping cool. The freezer is working perfect with no problems but the other sied is warm. Can you help

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  • Anonymous Dec 13, 2007

    Freezer freezing up and not defrosting.

  • jwlreyes Aug 12, 2008

    Refrigerator side warm. Freezer section cold &perfect.

  • jdcjdc Aug 15, 2008

    I have the same issue. Freezer works great, fridge part is cool, not cold but cool to warm. I have cleaned behind the fridge, lowered freezer temp, moved stuff around to increase air circulation. None of these things worked.

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2 Answers

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Yes, the problem is most likely with the
"ADAPTIVE DEFROST ENCL.
61005988.
I just watched my repair guy fix our fridge with this same problem ($232.75 later). What is happening, is that the freezer coil no longer defrost itself. Cold air cannot then blow into the refrigerator side anymore. To fix, remove cover at the bottom of the freezer and manually defrost the coils with warm water ... use bath towels at bottom of freezer to soak up the water. Replace the cover and then go to the refrigerator side. Remove the plastic cover at the top of the compartment to access ("ADAPTIVE DEFROST ENCL. 61005988).. This is a small plastic box measuring 3 1/8" x 3 3/4".
Simply un-plug the wires, and plug- in the new unit, then re-assemble with just a few screws. The retail cost of the part is $92 from the appliance guy, but you can probably find it on the net far cheaper.It's a really easy job that can be done by anyone slightly handy ...and you will probably save yourself at least $100 in the process. The next time this happens, I know what to do. It shouldn't take more than 1/2 hour for the whole process. If you mess up (which I'm pretty sure you won't) you should save some dis-assembly labor for your technician and some $ in the process. It's really easy to fix!

Posted on Jun 28, 2010

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We had same problem with brand new refrig.

Serviceman just left - he replaced part  with label

"ADAPTIVE DEFROST ENCL.

61005988. I hope this works.

Posted on Oct 17, 2007

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Posted on Jan 02, 2017

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