Computer doesn't recognize unit when connected

Hi All,
I had the same problem and was going crazy trying to figure this out, but I found that I had installed the GPX mw3816 on my bottom USB port and was trying to plug it into the port above it, because I had plugged another unit into the bottom port, but I switched the ports and it immediately installed. This is another reason, I am thinking of dumping windows and moving to a MAC. Peace!

i had the same problem with my mp3 player,it used to work normally and then suddenly the computer didn't recognize it anymore,i tried a lot of cables but that didn't help,finally i conected my mp3 player to another computer and it worked normally,it turned out to be that the problem was with my computer,,try to connect your player to another computer maybe it has the same problem

good luck

my MP3 player wasn't recognized by my pc when I used the USB ports on the front of the tower.. but when I plugged the cord into a USB port in the back of the tower it recognised the MP3 player and I was able to load music onto it.

Thanks for your reply. Yes all the usb ports work because they work for other players and other devices. This isn't the first one I have had that this happened too. I have had the same model before, but that one was under warranty. This one is expired now, it just lasted longer than the first one. Then it must be that the charging and the device itself has seperate circuits. I kind of assumed that. Thanks anyway.

Hold the Select and Menu buttons on the iPod until you see the Apple logo, then then it proceeds to the menu, plug it back into your computer and re-sync your songs/whatever to it.

If this doesn't do the trick I might still be able to help from there.

Does it even recognize that a new device is plugged in? Does your computer recognize other USB devices when they are plugged in? First see if it's not your computer or Windows first. Try other USB ports also.

If all that checks out then it's possible that the MP3 player is either corrupted or just plain dead. Or at least the flash drive portion of the device. You have no way of knowing if the connection on the device itself actually works either. Power recharging and device communication may be on different circuits on the device and hence one may work find and the other not so fine. If it's a circuit issue there isn't much anyone can do for you except Samsung registered repair shops and even then it might be cheaper to get a new device.

Good luck!

i have lost my driver and my computer doesn't recognize my device what should i do?

This is for the PSA610 only - take off the back to expose the usb socket. You'll see about 8 small holes in the back around the outside - use a small cross-head jewellers screwdriver to undo the screws - this will allow you to remove the crhromed front. Gently pry out the circuit board from the blue plastic back - turn it over the battery is fastened to the hard drive with double sided tape. a two wire lead goes from the battery to a white socket on the board - disconnect that cable for a few seconds. Then re-connect it and carefully/gently re-assemble the unit - try not to push any buttons until it's assembled. Then switch the unit back on in the usual way - mine worked fine again after that. Appears to be a common problem