Do the following on the Vision:M and run a cleanup. First, enter into rescue mode by detaching the Zen Vision:M player from your PC , and making sure that the unit is off.
Then, Slide the power switch towards the power icon and hold the switch in the Power On position.
Next, Push the end of a straightened paper clip into the reset hole,and press gently and remove.
The recovery mode will come up, I would choose clean up, this will not erase anything.
Also, I make sure the player is off before you shake it, as you can damage the hard drive inside if it is on when you shake it.
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I have the same problem, but I tried cleanup AND reformat and after putting my stuff back on, I still got the issue
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