I was 'ripping' CDs today and was up to my 4th one and during the sync process there was an error message saying Media Player had a error while syncing - it was 3 half way through a song and only had two more to go on that CD. The message said to press F5 to continue - nothing happened of cos. So I figured I better remove the MP3 player and start again. Suddenly the message was that the computer was not recognising the device at all. In the mean time the screen on the MP3 player is white and I can't get a response from it at all - That was thismorning and it is now the evening and it has ben like it all day. Any suggestions or has something major happened and it is busted. And of cos I can't find the purchase docket can I!!!! Any clues any one??? Ta
Re: e250 Sansa MP3 - white screen - not responding...
My sansa did the same thing while I was listening to it.
My suggestion is to register it on Sandisk.com and if it is less than a year old, they will replace it. I sent mine for a replacement today, and I should get my new one soon.
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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
okay, first thing you have to do is make sure you have songs in windows media player. if you do not, you will have to insert audio cd's into the computer and rip them from the cd's onto the computer. to do that you must put the cd into the computer, and when windows media player comes up go to the rip tab and fin the button that says start rip or copy.
once you have the songs in the computer, you will have to plug your player into the computer. windows media player will find it and take you to your library. if you are using windows media player 10 or lower, you will have to select your songs by holding down control and clicking on the songs you want to sync. once you do that you must right click on one of the while still holding down control button on the keybord. the click on add to sync list.
if you are using windows media player 11 or higher, you must click on the sync tab at the top of the screen and look to the left. there will be a list, and in the list it will say library. in the library list it will say songs, clikc on that. follow the steps above for selecting songs. once you have the songs selected you must drag them over to the list to where it says SANSa e260 or whatever you device is called. once you have all the songs dragged over, you must click sync to player from the window on the right of the screen. after it is done the songs will be on the player.
if something is not clear leave a comment on your page and i will explain it for you
If you didnt change the default settings for Windows Media Player, it is set to "copy protect my music", which would cause this error.
To change the settings go to Windows Media Player>Tools>Options>Rip Music and uncheck the "copy protect my music" box.
You will need to delete the previously transferred music from your device, re-rip them to your PC, then re-transfer them to your device.
Best of Luck.