Question about Maytag Neptune FAV6800AW Top Load Washer

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ND code Washer will not do anything has the code of ND

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  • Anonymous Nov 03, 2007

    not draining

  • jarrelj Jan 03, 2008

    I was washing some clothes and received the code "nd". I checked the hose and drain and everything seems ok. Does anyone have some suggestions?

  • Anonymous Nov 09, 2008

    help i have the same problem and i cant get my washer to work nd code


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Followed Best Solution by jarrelj and a little bit from searstechtoo and found a piece of velcro stuck in the pump. It's pretty tight back where the pump is located. Unless you are a contortionist you will need plyers to remove three spring clamps. (1) pipe from washing tub, (2) pipe to drain, (3) electrical housing on top of pump. You'll have one more electrical plug that pulls out easily. When you remove the first line from the washing tub make sure you put something to catch any remaining water in tub. I had a lot, small bucket didn't hold it. Lots od towels used. Very hard for me to get back together. Maybe I didn't have to take so much apart, but I needed to take the pump all the way out of the unit to even see what was in there.

Posted on Nov 05, 2008

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I was able to solve my ND code issue by removing an object from the drain motor (a toothpick!):

Here's how to do it:

  1. Swivel the top of the washer back after inserting a flat head screwdriver into the left and right sides of the top of the washer (between top panel and front). You can determine where to put the screwdriver by looking under the rubber gasket at the front of the washer.
  2. Inside the front panel (at the top) there is a screw on the left and right side that must be removed in order to take off the front panel.
  3. Once the front panel is off, under the wash bowl, on the right side, you will see the drain hose which can be removed by using a screwdriver to loosen the clamp on one end and pliers to squeeze the clamp on the motor end to remove it.
  4. Once you've removed the hose from the motor, you can twist the motor to the right to take it off the mounting base.
  5. Use a screwdriver to open the flap to see if anything is inside the motor (like a toothpick!) or look into the motor through the end where you removed the hose.
  6. Remove the object and follow the directions in reverse to put it back together.
Good Luck!

Posted on Jan 05, 2008

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I had the same problem. nd code on the display, removed the drain pump from the back right bottom corner of the machine and found it clogged with plastic assuming it came from the dogs bedding put it back together and the machine works fine. You can find out how to remove the pump on this page or if you want help email me i will give you my number and I'll walk you through it. I will do this just because I'm so happy this site saved me the money on calling a repair guy. randvs@yahoo.com

Posted on Mar 08, 2009

  • baddable Dec 19, 2010

    Followed jarrelj's instructions. Found a 15" piece of rubber gasket (from the washer tub) in the drain line, partially entering into the pump. It had tied itself into a knot and formed the perfect plug! Fortunately I could just pull the piece free and reattach the drain line w/the clamp and be done.
    15 min in and out thanks to jarrelj's steps. Thanks!

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What does the code nd stand for?


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then check all your hose to and from the drain pump

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