How can I fax a Paper?

There is a manual fee slot just above the paper tray. Sounds like the manual feed slot isn't closed all the way. Here's a link to support for your machine: MFC 7860DW Others Brother Solutions Center Note there is a firmware update available.

Lowering the Baud rate on Brother fax machines.

• Press the Menu or Menu/Set key. Then Fax, Miscellaneous and Compatibility.
• Press the Up or Down key until you can select Basic. Basic reduces the modem speed to 9600 bps.
• Press OK or Menu/Set or Set key.
• Press Stop/Exit.

Note these instructions should work for the following models: Fax-1835C, Fax-1840C, Fax-1940CN, Fax-2440C, Fax-2820, Fax-2825, Fax-2920, MFC-210C, MFC-215C, MFC-240C, MFC-3240C, MFC-3340c, and most other MFC models.

http://www.voipmechanic.com/voip-fax-settings-9600-baud.htm

http://www.voipmechanic.com/voip-fax-settings-9600-baud.htm

Lowering the Baud rate on Brother fax machines.

• Press the Menu or Menu/Set key. Then Fax, Miscellaneous and Compatibility.
• Press the Up or Down key until you can select Basic. Basic reduces the modem speed to 9600 bps.
• Press OK or Menu/Set or Set key.
• Press Stop/Exit.

Note these instructions should work for the following models: Fax-1835C, Fax-1840C, Fax-1940CN, Fax-2440C, Fax-2820, Fax-2825, Fax-2920, MFC-210C, MFC-215C, MFC-240C, MFC-3240C, MFC-3340c, and most other MFC models.

The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.

You can get a manual here: http://www.retrevo.com/support/Brother-MFC-490CW-Multifunction-Printers-manual/id/22963bh245/t/2/
Hope this helps, if so please give me a thumbs up

it won't help even if you could. Magic Jack is digital, ALL fax machines are ANALOG devices

the drum comes out when you open the front door. it is where the toner goese.

Make a copy of something, then you'll know for sure.

Check whether there is any paper stuck inside.

is there an error code displayed? Check cable connection at wallsocket and machine, too.