I just installed a new Kitchenaid KESS908SPW slide in electric range. I have verified the voltage on both legs (118vac), and the only thing that works is the oven control. None of the cooktop controls function ( the lockout is not lit either), and if you turn on the oven it doesn't warm up( I've tried bake, broil...etc...). The fan starts and the control shows that it is working, but it never warms up. I've checked the sabbath mode, the locks, the timed start, and so on, but to no avail.
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sounds like back legs are up too high, or front is dipping. If back legs are at the appropriate level, then you should be able to adjust the front legs. If no adjustments can be made that way, then you might have to shim under front legs. If this is a drop in stove top, then you need to pull it out of the hole, and loosen corner screws, and push top into the correct position. Don't forget to re-tighten the corner screws. Also, if this is a range and the top is not level, then you need to shift the top forward and you should feel it drop into place. There is a slot on either side of the frame that the top should slide onto.
Well it sounds like it is either the control key pad or the ERC(control module) is defective. The first thing you will need to verify is the condition of the ribbon cable that goes from the control pad to the ERC. You will need to unplug the range from the electrical outlet and then remove the back panel of the range. Now inspect the ribbon cable for any visible defects to it. Sometimes the cable will arc across itself and cause a short. Inspect each one of the lines(wires) on the ribbon cable and make sure they are not shorted. Now check to make sure the cable is found properly seated. If it is found loose or mis-aligned then remove and re-install it properly. You can also use a pencil eraser to clean the contacts on the ribbon cable while you have it dis-connected. Also verify that the wiring harness is properly seated and there is voltage going to the ERC. Hopefully these steps might get the range working again. The top burners/igniters can still work even if the touchpad or ERC is bad because they do not control the circuits for the igniters(they are mechanical switches) and mechanical burner valves. If not you might need to replace both the ERC and the Touchpad in combination to get the range to work again.
not very specific in your statement, so I'll venture a few things to look at.
Check to see that it is getting the correct power (voltage). Could be wired wrong.
Several things could be causing this. If electric, wrong or low voltage. If it is new, just out of the box, then it could have received some shipping damage. Delivery trucks never hit potholes (Ha Ha). A simple wire could be loose or probe knocked out of position.
Something is telling the controls that the desired temp is reached and the unit it cycling off.