Question about RCA 25202RE3 Corded Phone

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Phone I have had my phone for about 5 month now and everytimes somebody calls they cant leave a voice mail because the phone just doesn't do it. we previously tried to set it up but still no signs of improvemnt so please help!

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This phone does not have an answering machine built in. It is meant to work with voice mail, such as what is provided by the phone company.

Hope this helps.

Posted on Feb 05, 2008

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There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?

The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.

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The FWD/DND light will blink and the display will say Call FWD (condition) 500.

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1 Answer

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The call forwarding was canceled; try this
1. pick up handset or press speaker
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Feature 14 comes to mind. It's the VM Transfer button for a Partner Voice Mail.

You set it up by dialing FEAT 00 press the button and dial FEAT 14. End programming by dialing FEAT 00.

To use it, when a call comes in press the VMXFR button and dial or press the person's DSS button.

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This is a phone system phone. What you are looking for would be a feature of your voice mail that is connected to the phone system. "Handsfree Speakerphone- 3-Line Back Lit display and 24-Line Keys. Compatible with KXTDA200 and KXTDA100 Systems. " Sounds like you either have a KX-TDA200 or KX-TDA100 phone system. Usually voice mail is an optional feature and has a separate part number. You could also have voice mail service through your phone service provider (like Verizon) Do you have any user guides for your voice mail or one for your phone that covers voice mail features? If not, the first step is to find out for sure what you have for a voice mail. If you have a working message waiting light on the phone it would be an in-house voice mail connected to the system.

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