Question about Samsung HT-Q100 System

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My samsung htq100

Has a circle with a line through it when i turn it on ,,,,,,like a no entry sign does any1 know what this means

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  • paulgri Aug 12, 2007


  • MarinKostov Mar 24, 2008

    .. I have the same problem..

  • footie1224 Jul 07, 2008

    i have the same problem but told it wont be a power pack any other suggestions please

  • lauriejess Aug 17, 2008

    Same for us on a 14 month old HT-Q100. Rang Samsung support who helpfully pointed out we are out of warranty and suggested contacting a local repair shop. Have done various searches on Samsung error codes and can't find anything - anyone have any ideas?


  • k-dwyer Jan 03, 2009

    i have the same problem, a circle with a line through it,it wont turn on.



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This was caused by the fan cable not being plugged in, in my case.

If the fan's not working - it could contribute to the unit not working.

Hope that helps

Posted on Nov 19, 2008


New power pack need ..

Posted on Jun 14, 2008


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Hi Karl,
Can you use the unit after the symbol goes away?
The operating manual may be downloaded at;

The closest symbol to the one you mentioned is listed at page 28 of the manual. It is the "elapsed playing timer" symbol. This function is controlled by the "Remain" button.

Page 10 of the manual has a similar looking symbol warning you not to use certain incompatible disc formats;
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If such discs are played, a "WRONG DISC FORMAT" message appears on the TV screen.
• DVD discs purchased abroad may not play on this player.
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Page 54 of the manual lists a reset procedure in case the unit power trips off or behaves errantly;
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