If the terminal is changing to the year 2000 on its own, that is a software issue. If the terminal were having hardware problems that were affecting the clock, I would expect it to go to a very different year.
Call customer support as something is wrong with the system.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
All processor applications are different but for the most part the steps are similar.
At themain screen first print detail report. Pass word is usually 1 Alpha Alpha 66831. Then back at the main screen hit 9 then usually 1 right after it should dial out and settle out your transactions. Hope this helps.
All tranzs are designed to work on analog phone lines. It might work for a short time on digital or VOIP, but it can burn out your modem. There are no internet connections built for this terminal
after the tranz prints the first receipt do not press the func/enter button, but rather press the clear button on the upper right hand corner. It will not print the second receipt nor will it cancel the transaction.
There is not a single answer to this question. Why? Because to be able to print yesterday's report depends on if the application that is in the terminal has been designed to allow you to do that. The only way to answer this question is to ask it of the customer support line of your processor. It may be that the only way to get that information is to have them print it out and mail it to you.
It could be the number programmed to dial is invalid, or it needs a PABX (8 or 9, etc)
If you have digital lines, these terminals will function in an inconsistant way. Make sure you are using a dedicated analog line. If you have a fax machine, try that line.
You can try slowing down the speed by checking fields 542 and 543 and changing them from 2 to 1.
You're best bet is to call you terminal software provider.
×