Question about Konica Minolta DiMAGE Z2 Digital Camera

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Lens will not retract, and something rattles inside

Has anyone any suggestions please I have used this camera with great success for a number of years. Suddenly the lens started to fail to retract, but the camera still worked, then shortly after, the camera stopped working, with a rattling sound coming from within If anyone has any experience of this I would be glad to hear from them please Alternatively, does anyone have drawing of the components, so I can dismantle and reconstruct please many thanks david

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Re: Lens will not retract, and something rattles inside

I suggest you will be wasting your time in taking it apart as replacements are virtually not available. Simply replace the camera Check out the makers support website for comprehensive advice

Posted on Aug 12, 2007

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PowershotA2400is len cannot retract

Are you sure the battery still has enough power (even after charging) to let the lens motor do its job?
Are you sure there is no mechanical problem, you can see on the outside? Did anyone stop the lens, while it was coming out? Did anyone drop the camera, while the lens was out?
There cam be a lot of reasons, why a lens won't retract. Could be some force was used, also could be something just went wrong inside the camera. Like a gear that broke inside, or the motor stopped working. A contact failed and perhaps lots of other things.
If you already took out the battery, and reinserted it, and nothing changed, The only thing you than can do is after getting the battery out, is recharge the battery and then put it in.
If you have a spare battery, or you know anyone who has the same battery, try that battery. If nothing indicates a mechanical failure, and nothing helps, just contact the Canon Service Centre closest to you. First ask what a possible repair will cost. hen decide if you would like it repaired or you want a new camera.
New camera's are much better and cheaper than cameras last year.

Feb 15, 2014 | Canon PowerShot S410 / IXUS 430 Digital...

1 Answer

Lens error when trying to power on camera. no dirt in lens. lens extends buzzes retracts and turns and then repeats before fully retracting. Can see camera focusing while cycling and retracting. lens error...


The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.


Aug 25, 2010 | Nikon Coolpix S210 Digital Camera

1 Answer

Nikon dx40 rattling piece inside lens

Have you taken the lens off to try to empty the piece that is rattling?

Sep 25, 2009 | Nikon D40x (AF-S 55-200 VR) Digital Camera

1 Answer

I have a Photosmart m537 camera that the lens won't retract. I have tried every recomendations that your web site has offered. The last suggestion says send it for service. Where do I send it.

Any camera repair guy can repair these. A store that specifically sells digital camera can repair these cameras easily. This is actually a common problem for this camera and its cousin, the m437.

I have been tinkering with theses cameras. The lens for the m537 (and m437 (same parts except the for the LCD)) can be removed and repaired manually. Since I am a amateur, my success rate is about 50%. It all depends on how jammed the lens. If anyone has good technique in manually repair these, I would like to know.

Dec 02, 2008 | HP PhotoSmart M437 Digital Camera

1 Answer

Camera lens has frozen and won't go in

what type of camera are you using? this happens on my compacts when the batteries are too low to actually retract the lens so the camera just gives up. try replacing with new fully charged batteries. if not, you may have something trapped inside the lens, try cleaning around the edges with a camera brush or use something to blow air inside and then try again

Oct 10, 2008 | Digital Cameras

2 Answers

Lens won't retract

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try:

Feb 21, 2008 | Canon PowerShot A430 Digital Camera

1 Answer

Samsung NV10 lens won't retract/Autofocus doesn't work

please check your manufacture warranty as my samsung nv10 comes with a 2 year warranty

Feb 13, 2008 | Samsung NV10 Digital Camera

2 Answers

Canon SD600 lens jam

I followed the directions contained in and by disassembling the camera and turning the rotor just a little bit (page 4 of the instructions), it freed up the lens and it is now working perfectly! The camera had been put down on the lens as the lens was retracting and I assume that jammed the retract mechanism. While the camera was open, I blew out whatever dust/dirt was there (didn't see much). The fix took me probably 20-30 minutes, and I am very pleased with myself!

Oct 24, 2007 | Canon PowerShot SD600 Digital Camera

1 Answer

Lens error

There is a possibility that a bit of grit or debris has got stuck in the retraction mechanism or the lens has been knocked out of alignment.

The camera will have switches inside to tell it when the lens is retracted or extended and if it doesn't make contact within the expected time then it will give this error.

If the there is no warrantee or you dont mind voiding it then I would suggest carefully disassembling the camera and turning the retraction motor by hand to see where the problem is.


Please comment again if you discover anything.

Good luck



Oct 19, 2007 | Nikon Coolpix 5200 Digital Camera

1 Answer

Lens won't turn/ something's dangling

Do not try to fix it. Return under warranty- this should not have happened.

Aug 02, 2007 | Nikon D50 Digital Camera with 18-55mm Lens

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