Question about Acer AL1916W 19" LCD Monitor

16 Answers

'input not supported'

I bought an acer 1916wab 19" widescreen, not sure this question belongs here, but all I get after windows starts is a message saying 'input not supported'. I also noticed a sticker on the base of the monitor saying 'for Windows vista'. I am running Windows XP professional version 2002. Will this monitor work with my system (446MHz, 320 ram)? How do I get it to work?

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  • kathy93 Aug 12, 2007

    I just went in and found out the highest resolution on my graphics card is 1024 x 768 and the acer monitor is set to 1440 x 900! There is a CD with the acer and I had that in the drive but with no video I couldn't ask my computer to go get it unless it was doing it automatically.

    Will the CD give my computer 1440 x 900 resolution? Is it worth trying to get this monitor to work with my computer seeing as how I am not running Vista?

  • Anonymous Nov 02, 2007

    I'm having the same problem, but my monitoris a samsung. The problem started when we downloaded the driver update for our Nvidia graphics card, then our monitor quit displaying the background graphics on web pages, did not display rollovers correctly, etc. Now we're having a tough time - rebooted into safe mode no, configured from F8, etc., are currently pulling out graphics card connection and rebooting with diferent monitor Acer 17" but having same problem. Help!

  • Anonymous Apr 09, 2008

    Hello my problem with the acer 20' screen is that does not support some of my games and it came without the cd, the price was right, so a friend told me how to get my game started by enlarging the screen just for that purpose and then after finish bring it back to normal other -ways everything will be very large to work with, but i am curious about how the cd will help me more if i have it and if you know were can i get it i love to know if you can help me i very much appreciated thanks katsuko.

  • Anonymous Apr 15, 2008

    have windows XP bought the acer 1916W Ap LCD monitor. Not sure the correct drivers are installed. Online found the Acer site and download for this monitor but it doesn't download.

    Terrible instructions! NO information

    Online support a joke . no solutions that make sense

    Why don't they include a CD with the drivers on it ? Why make the customer go crazy trying to find the stupid driver?

    Very Very frustrating.

  • Anonymous Jun 01, 2008

    input not supported

  • Anonymous Jun 17, 2008

    Having a similar issue with a 19" envision lcd, up until about a month ago ive had this monitor working no issues then one day i went to play BF2142 or even COD4 i would get a floaring box saying "Attention" "Input not Supported" but while this box bounces around anoying me the games still run perfect in the back ground.

  • Manni60 Oct 02, 2008

    input

  • Anonymous Dec 04, 2008

    I have a 17" LCD Compaq monitor and every time I click on the MapleStory icon, then press play... the screen goes Black with the "input not supported" box floating on the screen. This only happens when I try to press play on Maplestory for my daughter, it used to work before and now it does not..????? I have changed to all the different resolutions and also have also changed the compatibility tab on Maplestory to XP since i have Vista and also run as administrator.. Nothing works. I just feel bad for my daughter cuz she cant play the game. Help...

  • Vlib45 Dec 05, 2008

    I've got the "Input not supported" screen this afternoon when I try to play GTA 4 but the game worked all the morning perfectly and I have not changed the graphical options...(I run all the time in 1440*900 - 60hz and 32bit mode)
    I've got 2 GeForce 8800GT SLI graphic cards,Intel quad core 2.4Ghz processor, a Acer 19" wide Monitor and all the newest driver for all the components, and my other games work just fine...


  • manuith Dec 19, 2008

    when i press F8 then too it shows me the same problem..

  • gatz1717 Dec 19, 2008

    WHEN I BOOT MY COMPUTER UP I GET NOTHING BUT THE INPUT NOT SUPPORTED BOX FLOATING AROUND. ANY SUGGESTIONS?

  • Sapphear Feb 23, 2009

    I have the same problem too and I can't even fix it.
    I was playing Garry's Mod 10, from the begining it was alright. But when I tried to change my screen resolution to widescreen maybe 720x and something I got the "input not supported" hovering box on my screen.
    And now I can't change it back, why? Because I can't see where's my cursor got to and don't now if I'm pointing something because if the hovering box I just said, I tried searching something that can config it back on the game's directory but I don't know which one, specially config files.
    What should I do, please help!!


    My monitor is an acer 18' (inch) flat screen.
    Now please help me.

  • Anonymous Mar 25, 2009

    input not supported after slmgr rearm command

  • Anonymous Mar 30, 2009

    i have an acer 1916wab 19" widescreen, not sure this question belongs here, but all I get after windows starts is a message saying 'input not supported'

  • Anonymous Apr 11, 2009

    i am running linux ubuntu 8.10 and my pc only works when the resolution is very low. and having a very low resolution can cause problems with my work i do. so i changed my resolution and every time i log in (wether it be through my gnomeor kde desktop i get the imput not supported text over my acer widescreen lcd monitor

  • tyler47 Apr 19, 2009

    hi, my monitor is an Acer 17' and my graphic card is a Nvidia GF 6600 and I have a new game, the Rainbow six vegas 2 and when I run in the story mode my PC goes black and appear a grey box sayingt "Input not supported", I tried to change the resolutions and my PC can handle the Recomended to play the game.Help me pls...

  • justmewendy May 11, 2010

    Have downloaded a game and when I try to open and play it says input not supported- this is windows vista and is only 6 months old

  • vincentaparice
    vincentaparice Jun 24, 2017

    Hi my monitor is when I log in to dota2 there will be input not supported how can I fix it? Please Help me :(

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16 Answers

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All I can say is WOW! I have been using my pc with my monitor for months and I was installing a new printer and must have wiggled something loose, and all I was getting out of my monitor was "INPUT NOT SUPPORTED." So I came to this forum, and low and behold, if you DO NOT have another monitor to hook up to your PC, please do this in the sequence I have listed as this was my fix

1. Power down PC (you will have to do a cold/hard shut down by pressing the power button as you cannot see your desktop due to this message).
2. Unplug monitor from the power strip *and* from the back of the monitor itself, freeing the cord completely
3. Plug power cord into monitor *FIRST*
4. Plug power cord into the power strip
5. Turn on monitor power *FIRST*
6. Turn on power to PC

This *hopefully* will get you up and going. If not, then you will need to try to get another monitor to adjust the display settings (60 hz and 1440 x 900 @ 32 bit). You can get to this by (I have Vista):

1. Left click mouse anywhere on desktop
2. Go to properties
3. Go to display settings

Once you have completed this (again, hopefully with an extra monitor you have somewhere so you are able to see what you are doing) then do the entire sequence up above again by shutting down, unplugging power cord completely to monitor, then powering monitor on first before PC, this is a hugely important step. I really hope this helps someone. I have spent the past 3 hours wanting to yank my hair out!

Posted on Aug 09, 2009

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Restart your computer............ press F8 continously when the computer is booting your hard drive............ when something different comes up keep pressing F8.............. select ENABLE VGA on the screen................. then choose your operating system ( example: Windows XP ) press enter.......... your computer should run ok.....

Posted on Mar 21, 2009

  • shiningpearl Aug 20, 2010

    hey dude
    thanx for telin
    from 2 days i was facin tis input porblem
    i did wat u have given
    realy it worked
    thanx a lot

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The problem is that your hertz rate is set to 75 and your acer monitor doesn't support that. Go into the dispaly settings and change the hertz rate to 60. Fixed my a couple of minutes ago.

Posted on Dec 20, 2007

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  • Acer Master
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What this means is that there are indeed monitors just for Vista, this is so because it has to do with DRM and Copyright issues.. Vista has special software that "Talks to" software in these Monitors. Also you need a suitable Video Card that will "Drive" the 19" Monitor. These MUST be installed, as should any "Monitor" Drivers too. As said, there are "Drivers" for Monitors too, if a CD came with the monitor this must be installed also. It may say The input not supported but that may simply be, that at the present Video Card settings for the "Size & Depth" are incorrect for the Monitor. Try booting into "Safe Mode" F8, and set the Monitor for say 800x600x16 bit color. Reboot & if it come up with a picture, when at ya desktop ya can then adjust the screen resolution for your optimal size and color depth, by right clicking and selecting "Properties" from Menu.

Posted on Aug 12, 2007

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Hello, I had the same problem, the only way I fixed it, is as following:
-On the bottom right bar, click on the icone of Intel(R) Graphic accelerator
-Click on Graphics Options
-Click on Panel Fit
-Click on Full Screen (no border)

Then after on your Desktop
-Click right side on your mouse
-Click Graphic Properties
-Click on Monitor
-Click on Display Settings
-Use following set ups : 32 bit / 1280 X 1024 / 60 Hertz

Good luck


Posted on Dec 01, 2008

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  • Master
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Hi, Based on your post/description and assuming no hardware problem,normally it should work straight out. The native resolution of your AL1916 is set at 1280x1024, while your PC or Laptop is probably higher. You can also try checking out your Default Monitor Screen refresh rate. Try lowering down your PC's screen resolution to a lower level and slowly increase to suit your preference and before the Acer LCD quits again. On a clear/free area of your desktop, right click, properties. In the Display Properties window, goto the Settings Tab and adjust as needed (For the refresh rate, click on the Advanced button, Monitor tab). Hope this works out for you. Good luck and pls post/comment back should you need further information. Kind regards.

Posted on Aug 12, 2007

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I have Windows XP, i don't know much about computers...
My problem is that I have a different monitor which is 'Apple' and its connected to my CPU, I was changing my 'Desktop' and then I went to Setting and moved the little bar on settings. Now, all I get its a black background and a little box in the middle that says 'Out of scan Range - resolution > xg4
I asked my neighbor (he kinda knows much about computers) and he said just to plug in the original Monitor that I had (which I broke accidently lol) and he told to change the settings like I did right before I messed up my computer, but now Im getting a little box that says: "input not supported" can someone please,please tell me how to fix the problem!? :( Hopefully someone gives me an answer quick because I need to do my work from college. THANK YOU :)

Posted on Sep 05, 2008

  • Izkander69 Sep 06, 2008

    If you have a black background, with a little box in the middle that says: 'Out of Scan Range Resolution > xga" or "Input Not Supported" there's only two reasons for it: Eighter you changed the 'Screen Resolution' or the monitor cable is not connected right to the PC. To fix this problem, you will have to restart your computer, and when everythingn is loading, simply press >F8< continually until it send you to choices as 'Safe Mode' etc. Click on the option that says 'Enable VGA Mode' and it will take you to enter your account.


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How do I get the input not supported to go of my screen?

Posted on Jan 10, 2009

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"last known good configuration" will solve the problem and get you back to your original settings. Reboot like you are going into safe mode by pressing F8. In that menu where it says safe mode, select last known good configuration and it should work.

http://www.realecigvapor.net

Posted on Feb 03, 2011

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I had this problem, and as the solutions posted here were hard to understand this is what I did:

1. Switch off computer by pressing the Windows key and selecting "Turn off computer"
2. disconnect power supply to the whole system
3. reconnect power supply
4. Restart computer as usual

It works!

Posted on Apr 30, 2010

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The Best Solution Work for Acer AL1717 too

Posted on Mar 09, 2010

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PLZ GIVE ME SOLUTION ..
I AM USING HCL MONITOR AND CPU I AM GEETING INPUT NOT SUPPORTED . I TRIED TO PRESS F8 BUT IN MEAN WHILE IT IS SHOWING DISPLAY NOT SUPPORTED.

Posted on May 22, 2013

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Someone use my system wit another monitor to set the screen resolution to the smallest size.i now use it wit my own monitor,when i start system after the window xp load it's show input not supported pls help me

Posted on Feb 12, 2012

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You guys r great:) u just solved my problem too! same.

Posted on Aug 06, 2010

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Yes it is really great commands ya thanku again MRBURN

Posted on Apr 03, 2010

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Changed my refresh rate to 60 and it now works fine!

Posted on Aug 28, 2008

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Nicolomd
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SOURCE: 'input not supported'

i think you have problem with video card or cable, not with two almost similar moitros.
You should check:
Another monitor connected to your pc (test videocard)
the VGA cable's pins

more than that info required

Posted on Jan 27, 2008

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1 Answer

I TRIED TO RESET THE RESOLUTION. THE SCREEN WENT BLANK AND THE MESSAGE ON THE SCREEN SAYS IMPUT SIGNAL OUT OF RANGE


Hello,
I believe the max resolution this LCD can support is 1440 x 900 / 75 Hz. If you set your display resolution higher then that, you will receive the input signal out of range error. Your LDC turns off to protect it self from the invalid settings. If you can not change it back once your PC boots to windows, you may have to do it in save mode by pressing F8 once you power on your PC and before the windows loading screen starts.
Regards, Chris

Jun 29, 2011 | Hannspree 19" Widescreen LCD Flat Panel...

2 Answers

'input not supported'


yes it will but u need to adjust it to 1024x 768 60 hertz in settings menu ok

Jan 27, 2008 | Acer AL1916W 19" LCD Monitor

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Monitor displays "input unsupported"


restart your pc boot in vga mode "pres f8 before windows logo while booting" then change resolution .

Jan 17, 2010 | Acer AL1916W 19" WideScreen LCD Monitor

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"Input Not Supported" after adjusting screen resolution


What resolution are you trying to run? The native resolution for your monitor is 1440 x 900, setting to that should fix your issue

Jul 13, 2009 | Acer AL1916W 19" LCD Monitor

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I have 3 acer al1603w widescreen monitor.. it was working ok before, then i let my brothers used them. afterwhich it is displaying "input not supported". WHOAAA!?!!? what do i do? its bugging me for 3 days...


Sounds like somebody messed with the monitor setup on the monitor controls. Check the manual to set it up correctly. If they changed the monitor's Frequency settings, the problems you are having will occur. Gotta set them back to 70Hz and check the other settings. If you need a manual, get back to me with the exact model number of the monitor.

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How to change resulution when you get input not


Try starting Windows in Safe Mode. During boot, before windows starts loading, just keep tapping F8, until a menu appears in which you can select Safe Mode. In Safe Mode, set the resolution to a safe, low value in the control panel. Then reboot normally, and everything should work fine.

Jun 07, 2009 | Acer AL1916W 19" LCD Monitor

1 Answer

'input not supported'


First install another monitor so Windows will load.
Then right click on "My Computer" and select "Properties", then click on the "Hardware" tab and click on "Device Manager" button. In the list and click on the "+" sign next to "Monitors" then right click on the monitor in question and select "Uninstall", then click "OK" and close all windows and "Shut Down" your PC. Install the monitor in question again and start your PC and wait 10 minutes or so and XP will set up the monitor like it's the first time you installed it.
I hope I understood your issue and Good Luck.

Apr 08, 2009 | Acer Aspire 3680 Laptop

4 Answers

'input not supported'


just had this problem and just fixed it. all you need to do is unplug it directly from the outlet then turn on it worked for us so hiopefully it will work for ya'll

Sep 07, 2008 | Computers & Internet

1 Answer

Input not supported


You may have a video resolution selected on your computer that the screen doesn't support.

The reason you see the the initial startup message is because that is loaded from the bios, prior to the settings for the graphic card output being loaded.

Try booting the computer in safe mode and adjusting the display resolution.

Dec 29, 2007 | Acer AL1916W 19" LCD Monitor

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