Question about Televison & Video
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Posted on Jan 02, 2017
That is because of a dirty or defective lens. When lens is dirty, the unit may still operate on regular CDs and DVDs and not be reading BD.
Try first using a lens cleaner for Blue Ray: Maxell 190054 Blu-Ray Lens Cleaner
If that does not work, the unit may be disassembled, and lense cleaned with q tips and isopropyl alcohol or cleaning solution. See below:
How to Clean the Laser Pickup Lens on your DVD Player
How to safely clean a DVD lens?
Clean DVD lens, or replace player?
Clean CD or DVD ROM lens with a brush?
Cleaning your DVD drive
How to clean a DVD player
How do I clean my DVD player optical lens isoproponol alcohol
Being this a blue ray unit , I would suggest calling support instead of disassembling the unit by yourself.
Posted on Feb 10, 2009
SOURCE: BD-HP21U problems playing discs
You have inadvertently downloaded the US (or other region) version of the firmware. Unfortunately if you try and download the UK version the HP21 just tells you you have already installed it. I was told mine the only way to reset it is for it to be sent to Sharp or you can wait for a new firmware update.
Posted on Oct 06, 2009
goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play
Posted on Apr 24, 2010
I have a Samsung BD-P1600 and was having similiar problem...played thru previews but would not play. Instead of just powering off/on... I pulled the plug on the ac cord out and left it out about 20 minutes and it now works !
Posted on May 17, 2010
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