Question about Washing Machines
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Posted on Jan 02, 2017
SOURCE: Whirlpool Duet Washer
F11 is a serial communications error. This is a symptom of an electronic control board starting to go bad. As defined by the technical information provided by Whirlpool, the error could also be caused by a loose or broken wire connector and/or the central control unit (CCU) (front panel). I would double check all your wire connections leading to the control board and CCU, first. Don't be surprised, however, if the problem persists and you eventually have to replace the electronic control board. To check, follow these steps: 1. Unplug washer. 2. Remove the three screws along the top of the washer in the rear that holds the top panel on. 3. Once the screws are removed the top should slide back then lift up. 4. The electronic control board is gray (or white) in color and located in the rear of the washer. It's impossible to miss. Double check all the connections ONE AT A TIME. 5. Double check the wire harness connections leading to the front panel as well. I hope this resolves your problem, but experience has proven that this is usually an Electronic Control Board failure. It could actually be a combination of the CCU as well. The part numbers are as follows: Electronic Control Board: 959503 Central Control Unit: 1025824 Both boards cost about $150 each. Let me know if this helps you.
Posted on Sep 03, 2007
The Service Manual for reference. Sears Parts Direct for reference.
I have tried to work with a few folks on this issue never received feed back to resolution see this post. I feel the issue is caused by one of three possible issues.
A stuck key issue/defective Spin Cycle key making constant contact forcing the Key/LED to cycle thru the Spin Cycle settings. Under normal conditions if you press and hold the Spin Select key it will cycle thru the settings, yours has a mind of its own (defective issue).
A false signal from the Control Board for the Spin Cycle.
A corrosion path issue at the Membrane Pad ribbon cable socket connection between pins 5 and 4. See page 20 of the SM button functionality “Spin” key.
Try to verify that the spin cycle membrane key is not stuck/defective signaling the Control Board to cycle thru the spin settings. I have not experienced this issue but let’s try the Membrane Pad Test to get a start point. See the Service Manual page 15, I have modified the process to make it a bit more understandable at least for me. Make sure the two digit display is not On or Lite.
Press the off button first so there is nothing displayed in the Two Digit display of your FAV6800AW.
Now Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps. While in Service Mode, pressing the Presoak key will start a membrane switch check that verifies switch operation.
All the LEDs (except Presoak ) can be toggled or slewed by pressing the key associated with the LED or set of LEDs. Do not press the Presoak again during this test.
Press each key once and only once including the Signal Key the on side and the off side, also the UP and Down Arrow key of the LED display. All keys (including the OFF button) must be pressed within 5 minutes for this test to pass. “PA” will be displayed for five (5) seconds once all keys have been pressed and the test is completed (more like PA will be displayed for only a few seconds on my FAV6800AW). Following 10 seconds of inactivity at any point, this test will exit without any display. Let us know the results.
See my additional comment this board has message limit issues.
Posted on Sep 17, 2009
no power to control panel checked outlet with another appliance it worked drained water from pump filter still nothing door locked and nothing on control panel
Posted on Oct 12, 2010
SOURCE: hi my Pride Washer model
Hi just read your posting.Now you mentioned in your posting that the lights that are on when the machine is beeping are 1and 7.This is on the row of 8 lights and you started from left to right.Is this correct? If it is correct then the fault you have on your machine is called SINGLE ROTOR POSITION SENSOR ERROR.This means that the rotor sensor which is attached to your motor is faulty or your control module is faulty.Please reply with confirmation on the lights that are on when the machine is beeping and I am sure I can help you rectify this fault.Looking forward to your reply.
Posted on Oct 14, 2010
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