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Cuisinart DGB-900 won't withdraw water to make coffee

The coffee maker has worked well, except if you turn the grinder off and try to use pre-ground coffee, it doesn't take the water from the reservoir, heat it, and drip it through the basket. We just used beans with the grinder and it worked fine. Now the problem has surfaced when using the grinder. It grinds the coffee but won't heat the water and drip it through the basket. The water reservoir remains full and the coffee grounds remain dry. The coffee maker appears to go through a normal cycle with the ON/OFF LED light going on for a couple of minutes and the machine making its normal noises except the LED ON stays on too long and I don't think it makes the end of cycle 5 beeps. I have never performed the decalcifying cleaning cycle with vinegar. I tried removing the charcoal filter when making coffee but it didn't make a difference.

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Posted on Jan 02, 2017

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SOURCE: Cuisinart DGB-700BC grinds but no grounds in the basket.

We have had a similar problem but ONLY with Starbucks coffee beans. Starbucks seems to put some type of coating on, at least some of their beans causing the problem.

Posted on Feb 23, 2010

  • 23 Answers

SOURCE: DGB-550BK

Not a solution but...

Many folks have reported this, the latching mechanism wears out eventually.
We had the problem but discovered that the door on the basket wasn't getting completely closed. Now I make sure it's closed and haven't had any problem since.
Hope this solves your issue - if not, keep an eye on yard sales, we picked up two at different times for $5 and now have parts to swap out - not much help for a failed latch though.
Glad I never paid full price for it, even though it's a fairly good grinder/brewer.

Posted on Dec 08, 2010

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I have a cuisinart grind & brew coffee pot that leaks when I put water in it. How can I open it to see where the water is coming from?


The Manual for your coffee maker can be found here:

http://www.cuisinart.ca/pdf/ibs/en/DGB-600BCC_en.pdf

'Leaks' are usually caused by overfilling either the water reservoir or the coffee basket or by coffee grounds interfering with a seal.

Make sure you perform a complete cleaning on your coffee maker making sure any contact points which need to seal are free of coffee grounds.

Instructions for removing the grinder and filter baskets are contained within your manual.

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Go to this link to order directly from Cuisinart for items for your coffee maker. Just copy and paste into your web browser.

http://www.cuisinart.com/parts/coffee_bar/dgb-300.html

Hope this helps, let me know if I can help you with anything else.
JimmyC

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You may try opening the front cover first and removing the filter then after opening the top lid, remove the clear grinder cover and lift the grinder from the rear. After you get it out be sure to clean the motor drive shaft and the bottom of the grinder. then use a trace of vegetable oil to lubricate the motor shaft where is attaches to the grinder.

We are on our second coffee maker and it makes great coffee.

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You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard.

Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.

-Tha Mp3 Doctor

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